Patrons Manager

Summary It’s an exciting time to join the Fundraising team at the National Trust! We want to be recognised as a leading fundraising charity in the UK so that people, now and in the future, benefit from nature and heritage. Integral to this is our ambition to grow support from high value donors, so last year we launched a new Patrons programme.
To build on the successes of the first year we are looking for a Patrons Manager to join us to achieve our ambitions for the programme.
This role is a part time job share over 22.5hours, covering 3 days to include Thursday and Friday. The Full Time Equivalent for this role is £46,176 with a Pro-Rata salary of £22,705. 
What it's like to work here We’re bigger than you think, we’re more complicated than we appear and we’re larger scale than you’d imagine. 
We’ve got passionate people in all our teams, and we’ve got so much more we want to achieve.  We’re for everyone, for ever and we really mean that.
Your contractual location will be our head office in Swindon, however there will be an opportunity to explore and agree hybrid working arrangements which strike the right balance for you and the Trust. The role will involve travel to our head office to meet with stakeholders and to carry out work. Some evening and weekend work may be required to attend events. What you'll be doing Relationships with our donors must be at the heart of what you do, ensuring they have a first-class experience with us. You’ll share responsibility for of the new Patrons Programme that will drive income growth from those giving between £1,000 - £25,000 per year. To maximise the success of the programme we want to take every opportunity to test and refine our plans, so a keen interest in evaluating and learning is important.
You’ll work closely with the Stewardship and Events Team, driving our vision as we look to develop engagement, stewardship strategies and events that bring our supporters closer to the Trust and deliver a consistent approach to relationship management.
You’ll develop and maintain an internal communications approach to build internal relationships, and inspire and inform colleagues and volunteers across the organisation about the Patrons programme.
You’ll also be responsible for a suite of KPIs and reporting tools that will measure and monitor the success of the programme, as well as understanding the motivations and drivers of our donors and potential donors. Who we're looking for You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what is possible in this role. 
We’d love to hear from you if you have:
•High level of knowledge across the principles of major donor fundraising with working knowledge of legislation including GDPR, that may impact on this area of work. •Written, verbal and interpersonal communication skills, with the ability to convey information in an engaging and appropriate way. •Organisational skills with an ability to work strategically, set priorities, manage expectations, and meet deadlines. •Experience in developing KPIs and tools to report on the success of a programme. •Ability to confidently build relationships with senior stakeholders, working with a strong sense of integrity and professional ethics which includes the ability to handle sensitive and confidential information. •IT skills, especially Microsoft Word, Microsoft Excel, and PowerPoint. •People management experience. The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary

• Free entry to National Trust places for you, a guest and your children (under 18)

• Tax free childcare scheme

• Rental deposit loan scheme

• Season ticket loan

• Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts

• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

• Flexible working whenever possible

• Employee assistance programme

• Free parking at most locations

• Independent financial advice

Click here to find out more about the benefits we offer to support you.