Request
Reporting to the Payroll Manager, you'll be working with a team of Payroll Administrators and Specialists and the Payroll Team Leader responsible for running an in house payroll for 6000 colleagues in England and Scotland, and the administration of the charity's pensions.
Day to day, you'll be:
- Supporting Payroll - Contributing to the monthly payroll input and checking processes.
- Keeping our Pensions admin up to date - Producing and uploading monthly pension files to the pension portals within the relevant timeframes
- Processing Payments - Processing pension refunds, AEO.
- Managing Scheme Membership - Processing joiners and leavers to the pension scheme including send documentation directly to the colleague.
- Providing excellent customer service - having brilliant conversations and resolving colleagues' payroll and pension queries.
- Pensions Liaison - Communicating with external stake holders where necessary including the Pension regulator and NHS Pension Team.
- Collating Information - Complete requests for information for varied stakeholders including NHS.
Benefits
Qualifications and Experience Experience using Unit 4 ERP (Agresso) Experience resolving pensions queries Experience providing high quality customer service Experience using Microsoft Office 365 packages is required; proficiency in manipulating information in Excel is essential Experience working to tight deadline and proven experience in meeting these deadlines Payroll experience in a large multi-site environment is desired but not essential Knowledge, Skills and Abilities Ability to communicate effectively verbally and in writing Able to focus on detail making sure data-entry is accurate Able to work individually or as part of a team Knowledge of pensions, including auto-enrolment, requirements and regulations Knowledge of SSP and SMP calculations Understanding of the obligations and requirements working with confidential and sensitive information and GDPR Able to organise and prioritise workload appropriately and able to work methodically Good numerical and analytical skills Ability to build and maintain highly effective working relationships with customers and colleagues A naturally positive and solution focused attitude towards resolving “everyday” and variable challenges in a customer focussed way Able to use skills, expertise, personal initiative and judgement to deal effectively with non-routine matters If you have read this advert and feel like it’s exactly the role and organisation you’re looking for, please click 'Apply' to take you through to our short application form. A Place I belong Here at Community Integrated Care we aim to be a warm, welcoming and inclusive employer, where all colleagues feel they belong. We want to an organisation that is truly fair and equal to all – where individual diversity is valued, unique characteristics celebrated and everyone feels able to bring their true selves to work. By encouraging and embracing a range of diverse backgrounds, experiences, capabilities and viewpoints, we will build a stronger, richer, more vibrant workforce, which reflects the people we support, and the communities in which we work. It helps us make better decisions, bring fresh ideas and become a true provider and employer of choice. We have a really clear plan to achieve this called A Place I Belong. This publicly sets out the promises we’ve made to achieving this vision and how we will hold ourselves to account to getting there. You can read more about this by clicking here. We wish you the very best of luck in your application to joining our charity. Should you require any adjustments during the recruitment process, please feel free to contact [email protected] Community Integrated Care is an Equal Opportunities and Disability Confident employer.