Payroll Operations Manager

Provide support to ensure the timely and accurate provision of payroll and pension services for the Trust and clients. Manage the Trusts electronic expenses system ensuring that all travel and subsistence claims are processed in a timely and accurate manner in accordance with NHS Terms and Conditions of Service (AfC), Statutory Legislation, Trust Local policies/procedures and SFIs. Ensure appropriate processes are in place to administer, monitor and manage the Trust salary sacrifice schemes. Manage Electronic Staff Record (ESR) system, reviewing and cascading ESR User Notices, ensuring that the information held in respect of organisation structures and work with internal colleagues to ensure employee data is current and correct. Ensure accurate and timely ad-hoc payroll reports are produced to enable queries to be resolved in a timely manner. Support in interpretation and provide agreed clear guidance to all staff regarding complex legislation issued by Government Departments i.e., HMRC, DHSC etc. Interpret and provide clear guidance to all staff in relation to complex regulations issued under NHS Terms and Conditions of Service e.g., Agenda for Change, Medical and Dental, Consultants etc. NHS Employers, NHS Pensions Agency etc. which relates to pay structures and pension contributions. Support the review and development of policies and ensure adequate Standard Operating procedures (SOPs) are in place, some of which will have an impact outside of the department and directorate, to support consistency, good practice, and compliance. Communicate, coordinate and manage the production of As Is process mapping of all current payroll and pension processes, identify improvements, eliminate duplication and any issues before producing confirmed To Be processes to ensure efficiency and effectiveness of resources. Ensure positive actions, communication and relations with all internal and external stakeholders. Deal sensitively, often in emotional circumstances, with regards to over/under payments of salaries/expenses to both Trust employees and external bodies. Reconciliation of all payroll deductions, ensuring that accurate and timely payments are made to avoid late payment interest/penalties. Production of all mandatory year end information including completion of forms e.g., P60s, P11ds etc, for submission to HMRC within statutory time limits. Ensure accurate data for completion of annual accounts including Pension Assurance and Greenbury. Promote and enhance the image of the payroll and pension services by dealing efficiently and courteously with all customer enquiries. Encourage and support ESR system functionality is used by the payroll and pension teams and this is fully utilised for the benefit of the Trust and clients. Ensure procedures are in place for the checking of final pay calculations to enable and support correct payments to staff in respect of all retirement/ill health/redundancy/death in service benefits etc. and ensure that complex regulations have been applied correctly in accordance with legislation.