People Business Partner

People Business Partner

Location: Woking

Business Entity: Acosta Europe

Brand/Department: Human Resources

Acosta Europe is a People Business with a progressive approach, we operate as part of one of the largest Sales and Marketing agencies in the world. As part of our plans for growth, we now have an exciting opportunity for a People Business Partner to join our UK head office team based in Woking.

As a trusted partner to the business, you will be responsible for supporting the successful delivery of the HR strategy, by providing pragmatic advice and insight led guidance, for talent and organisational development initiatives. The role would suit an HR Assistant or HR Advisor looking to take their first step into Business Partnering.

Additionally, you will partner with line managers to deliver effective business outcomes and enhance the employee experience, by providing expert advice and support. You will deliver a high quality, professional and valued service to all colleagues, based on sound commercial understanding and current HR knowledge. You will also be required to advise on TUPE, redundancy, reward, benefits and other related matters.

In return, we offer the opportunity for you to develop and grow your experience and knowledge, whilst you progress your career in a supportive and dynamic environment, as part of a fast-paced and friendly HR team.

Role Responsibilities 

 Employee Relations

1. Keep abreast of developments in employment legislation and human resources best practice. Knowledge share with colleagues to ensure continuous development and improvement in the service offered.
2. Advise and coach managers on matters including performance, disciplinary, grievance, redundancy, TUPE and dispute resolution activities ensuring company policy and employment legislation is adhered to.
3. Consult with employment lawyers for expert advice and guidance to mitigate risk and commercial exposure.
4. Create focus on fleet management and support line manages and colleagues to minimise risk to personal safety. 

Stakeholder Management

1. Develop trusted and valued relationships with key stakeholders (e.g. Account Manager/Controller, centre and field managers).
2. Gain a good understanding of the business operation, its performance drivers and metrics, in order to tailor value-added initiatives, to enhance colleague experience and deliver desired outcomes.
3. Work in partnership with Payroll to maintain the integrity of the people master data and ensure timely and accurate data transfers.
4. Develop professional alliances with third-party vendors (benefits provider, insurer, fleet management etc).

System Management

1. Assume responsibility for maintaining the relevant HRIS (e.g. Cascade).
2. Adopt our ways of working to drive efficiency and effectiveness for HR/People team and for line managers (e.g. workflows), and introduce processes that maintain the integrity of the data.

Data and Reporting

1. Administer our people-related information and data in a sensitive manner, to safeguard colleague confidentiality and maintain the integrity of the data/information stored.
2. Generate timely reports and share data and insight with key stakeholders.

Projects

1. Critically review transactional work and operational processes regularly and make recommendations to improve efficiency and effectiveness.
2. Commit and contribute to the successful delivery of selected/allocated cross-functional projects and assignments.

Additional Requirements

1. Draft internal communication, as required, to inform, engage and update colleagues, ensuring all communication is clear,  and in keeping with the company culture.
2. Maintain knowledge of HR best practice and current trends.
3. Comply with Health & Safety Regulations.
4. Complete mandatory training in a timely manner. 
5. Adhere to General Data Protection Rules (GDPR) and policies.
6. Assume responsibility for smooth running of front of house reception when necessary.

Education / Qualifications required

1. Proficient in Microsoft Office applications including Excel, Word, Outlook and PowerPoint.
2. Previous experience in a similar role with an employee relations focus.
3. CIPD level 5 or working towards the qualification would be an advantage.
4. Familiar with regulations and governance pertaining to employment law in the UK.
5. Competent user of HRIS – Cascade would be an advantage.