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People Operations & Experience Level3 Apprenticeship
The C4 Apprenticeship Programme
If you are looking for an opportunity to gain work experience and a qualification, then an apprenticeship at Channel 4 might be for you.
Our Apprenticeships are full-time, with four days per week spent working in a C4 department and one day per week completing the formal learning parts of the apprenticeship. You’ll spend 60% of your working week in your office base and 40% working from home.
The formal training provided will consist of workshops, tutorials, webinars, coaching and in some cases residential boot camps. You can read more about the qualification being offered for this apprenticeship below.
If you’d like some tips on writing your application before you apply, please watch our YouTube video, How to Write an Outstanding Application.
The programme aims to offer opportunities to those currently underrepresented in the TV industry, so we are particularly keen to hear from Deaf and/or disabled people, ethnically diverse people and people from lower socio-economic groups.
Channel 4 Behaviours
At Channel 4, we have four core behaviours that underpin everything we do. These are outlined below, and we will be assessing candidates on these behaviours throughout the recruitment process.
Include - We’re Altogether Different so let’s give each other a bear hug, team up and trust each other to collaborate arm-in-arm. Don’t just listen: listen to understand.
Innovate - Don’t just rinse and repeat: don’t just go through the motions. Challenge positive and embrace change. Experiment & take smart risks.
Grow - Question Everything and school yourself. Be generous with your knowledge with others and seek feedback from them. Be clear with your objectives.
Get it done - Make your time at Channel 4 count. Be a solution-finder, not a finger-pointer. Prioritise, decide and then act – always commercially.
Am I eligible to apply?
You must be 18 years old or over at the time the scheme starts to apply. There is no upper age limit.
Department Description
The People Team role model the behaviour and values of Channel 4. Our People, processes and activities are intended to remove complexity from the business, enabling fast decision making across the organisation. We understand our employees just as we do our viewers, as our data and insight allow us to engage with them in the right way, at the right time.
We support our people managers to create a high-performance culture by seeing things through their eyes and understanding their perspectives. We coach and guide the business using good practice which enables our people to work in an engaging and inspiring way.
Job Purpose
To assist the general operations of the employee experience team and to provide a varied experience of HR functions to assist with personal development.
The role is accountable for assisting with key functions across People Operations, Reward and Employee Benefits. This role sits alongside the people assistants’ team and reports, in turn, to the People Operations Manager, Reward Manager and Pension & Benefit Manager as they progress through the department.
Key Responsibilities
Benefits & Reward Administration:
- Support with annual pay and bonus cycles with our Reward Manager
- Support with Benefit administration, benefit projects and renewal cycles
Systems:
- Support HR information systems maintenance
- Aid in implementing and optimising HR software
- Collaborate with Technology to troubleshoot and resolve system issues
- Reporting, Documentation and Compliance:
- Assist in audit preparation and report generation and generate regular people metric reports, to support our data analysts
- Research legislative changes that may impact HR functions and update documentation where required
- Help to maintain process manuals and ensure compliance
Employee Communication:
- Contribute to communication materials on benefits and systems
- Assist in organising workshops or training sessions
- Assist with employee enquiries and FAQ’s, escalating as required.
Process Improvement:
- Support in identifying and implementing process and workflow improvements for increased efficiency
Training and Development:
- Participate in ongoing training programs, to contribute to apprentice requirements for training
- Learn to build and maintain processes using different tools
Essential Experience & Skills
As part of the application process, you’ll be asked to tell us how you meet the essential criteria listed below. When answering this question think about examples from your experience so far, this doesn’t need to be professional experience but could be academic, from volunteering or a part-time job.
We’ve provided some examples beside the first four criteria of experience that could demonstrate you have these skills. Please note you do not need to use these examples; they are just here for guidance, and you should draw from your own personal experiences.
- Verbal and written communication skills - Verbal - e.g. experience of dealing with customers or working as part of a team. Written – e.g. writing emails, completing an application form or essay, or if you have a hobby that involves creative writing.
- Attention to detail - e.g. Cashing up on tills or proofreading coursework.
- Organisation skills and ability to prioritise tasks - e.g. Planning events whether personal or for professional purposes, as well as managing work life balance, for example working whilst doing coursework/exams.
- An understanding of and a passion for Channel 4's remit
- Intermediate level Microsoft office, including excel, or a passion to learn more
- A keen interest in using HR systems, not afraid of technology
- The ability to build good working relationships with team members within and outside the People Team. The aim is to provide a great service with the ability to communicate at all levels.
Qualification Offered With This Apprenticeship
CIPD Level 3 HR Support
Length Of Apprenticeship
- 15 months
Alternative Application Formats
We are committed to making the application process accessible. If you would like to discuss suggestions for alternative formats, or have any questions about the recruitment process in general, please contact us at apprenticeships@channel4.co.uk
Take a look at our access page for more information. You can also watch our YouTube video, Demystifying Interview and Workplace adjustments.
Relocation
If you need to relocate in order to take up this opportunity, we can offer you support towards the financial costs of moving. This includes a contribution towards your deposit and first months’ rent, plus visits to your new city to look for accommodation.
Salary
£25,390
Application questions to complete
Please remember to complete the additional application questions by uploading a Word or PDF attachment. These questions really help us get to know you better and we won’t be able to consider your application without them.
- Referring to the essential criteria listed on the job description, (which are all skills and experiences we deem important to thrive as a C4 apprentice), please use examples to demonstrate how you meet these (feel free to draw on academic, personal and professional experiences). (500 words max)
- Can you share with us what representation and inclusion mean to you personally, and why you think they’re important? (300 words max)
- Please share a list of your current qualifications, including those you expect to obtain before the January 2025 start of this apprenticeship. We require this information to ensure your eligibility for the apprenticeship you are applying for.
- Tell us which Film4 Productions title (old or new) you have enjoyed recently. What did you like about the film? (300 words max)
- Can you tell us about any film or TV show campaigns you’ve seen recently and what made them stand out to you? (300 words max)
- Sum yourself up in a tweet (280 characters)
Benefits
There are a million reasons why it’s great to work at Channel 4, here are just a few of the perks for you;
- Private medical insurance with NO EXCESS
- Free Virtual GP access for employees
- Free Female Health hormone test each year
- Free Tastecard membership
- Financial guidance 1-2-1’s available each quarter
- Free OnHand (as featured on Dragon’s Den) volunteering membership
- Discounted Gym memberships
- Pension
- Life Assurance
- Income Protection
- Holiday Buy/Sell
About Channel 4
Channel 4 is free-to-air and freely available to all of the UK. We have the UK’s biggest free streaming service, All 4, plus a network of 6 television channels. Since Channel 4 was created in 1982, it has been at the centre of national conversations and a catalyst for the creation of a world-beating production sector in the UK. Our purpose is to create change through entertainment. We do this by representing unheard voices, challenging with purpose and reinventing entertainment.
Our unique model – commercially-funded but publicly-owned – means that we’re able to offer independent and distinctive, universal content reflecting the interests of different communities across the UK. As a publisher-broadcaster, Channel 4 commissions UK content from the independent production sector and currently works with around 300 creative companies across the UK every year.
Channel 4s apprenticeship programme offers people with no prior experience the opportunity to come and work for us for 14-36 months and gain a Level 2, 3, 4 or 6 qualification in a subject related to the role they’ll be doing. We offer apprenticeships in a range of departments from 4Studio to Finance, and we don’t ask for any prior experience or qualifications, just passion and commitment.
How to apply
To apply for this role and to find out more, please click on the apply button.
Please note that applications may close before the application deadline, so apply early to avoid disappointment.
