Role: People Operations Partner
Duration: 6 Months
Location: Hybrid 1 day per week,Addlestone, UK
Execution of Business Change Projects:
• Primarily responsible for leading all aspects of UK collective consultation process including training of line managers, running elections and administering meetings and documentation.
• Work closely with People Partner Lead on global transformation project ensuring all aspects of administration and due diligence is maintained for all aspects of the project.
• Maintain a mind-set of continuous improvement to identify opportunities to improve the services provided by HR
Ways of Working:
• Collaborate with Legal, Ethics & Compliance, HR Business Partners and Centres of Excellence to provide the appropriate level of support required
• Work supportively and collaboratively with teams across HR
• Maintain a proactive approach, taking the initiative and managing self effectively
• Build relationships and trust with key stakeholders
• Seek opportunities to continually improve the services provided by HR
• Is responsible for delivering a legally compliant HR service in line with identified needs.
• Will report to the People Partner Cluster Lead and will work closely with others across the broader HR function and directly with the business ,
Competencies
Customer Focus:-
• Acts to support a culture where everything is done to enhance value to patients. Intentional about meeting/exceeding customer expectations.
• Proactively seeks feedback to improve service provision.
Innovation & Change:
• Continuous improvement approach: takes personal ownership to improve ways of working and leverage/share best practice.
Results Orientation:
• Ability to work autonomously and make evidence-based decisions: judgement to know when to seek guidance or escalate
• Methodical with ability to prioritise and meet deadlines. Tenacious to follow up and resolve outstanding matters and explore options.
• IT literate (Intermediate stage) to type/ create and edit reports, trackers etc. Excel, Word, PowerPoint, Outlook and eLearning and online systems (e.g. LMS, ZINC, TMF etc. databases). Intranet and web.
• Good written and verbal communications including ability to prepare updates, summaries, emails to employees and managements.
Communication & Collaboration:
• Collaborates: values others views and perspective. Able to challenge respectfully and propose alternative solutions.
• Proactively shares knowledge, and adapts approach to build consensus and respect diverse views and cultures.
Developing & Inspiring:
• Proactively shares knowledge and best practice and encourages others to develop.
Working as One Client:
• Takes personal ownership and acts as a role model of ethics and compliance treating everyone with respect.
Experience
• Education - Bachelor Degree
• Years of working experience: 5+ years
• Experience in managing high risk employment-related cases from intake to investigation to resolution
• Proven experience function as a natural collaborator who is authentic, transparent and aligns with the client values and code of conduct
• Proven success partnering and collaborating with stakeholders’ cross-functionally and at all levels
• Strong analytical skills and ability to exercise sound judgement based on policies, procedures, practices, and risk factors
• Excellent interpersonal skills with an ability to inspire trust and confidence and effectively influence the decision-making process
• Self-starter and ability to manage a workload of varying complexity to a high standard
• Experience across core HR functions (e.g. Compensation, Benefits, Performance Management, etc.) with specific experience in HR process design, transaction support and employee administration
• Fluent in English and at least one other European language
• Continuous Improvement knowledge
• Personal computer skills, including MS Office and Outlook