Personal Assistant To Directors Of Maintenance & Commercial Services

Title:  Personal Assistant to Directors of Maintenance& Commercial Services

Contract Type:  Permanent, full time, 35 hours
Location:            Stratford London or Greater Manchester

Persona:             Agile (Office and homeworking)  

Salary                  Depending on experience
Closing date for completed applications:  22^nd March at 9am

Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.
As an experienced Personal Assistant at L&Q you will be responsible for providing proactive, professional support to two of the Directors within Property Services.

To be successful in this role. It is essential that you have relevant PA/Administration experience gained within a fast-paced environment. Demonstrable experience of working in a highly confidential environment is essential as is a high level of trust and professionalism. This role would suit someone who is composed, considered and who has exceptional attention to detail. You will need to demonstrate that you have managed a busy workload and be used to meeting deadlines.

In this role you will be the first point of contact for the Directors meeting requests and emails, you will also arrange and manage meetings invitations both internally and externally including dealing with external parties, making travel arrangements as required and managing itineraries effectively.

You will be responsible for the production and distribution of reports, presentations, and correspondence on behalf of the Directors as required including those related to Boards and Executive Committee Meetings.

You will support the Directors by following up on key actions and data, as well as helping to deal with escalated resident enquiries and complaints as required. This would include liaising with other senior people internally to provide satisfactory communication and information.

You will also be expected to work alongside other Personal Assistants across the organisation.

If you believe you have the qualities we are after and are interested in working for an organisation that can really make a difference to people’s lives, then please apply without delay.    

Our commitments:

At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them.  This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success.

In addition to our support and training, the successful candidate will have access to our full suite of benefits including 28 days holiday rising to 33 days with length of service, excellent Pension scheme, an employee assistance programme and non-contributory life assurance.

We are committed to supporting your work-life balance and recognise the changing demands and circumstances in life.  Please let us know during the recruitment process if you’re interested in part time working or job sharing.  In addition, should your circumstances change once you have joined L&Q, you can also request flexible working arrangements, e.g. a change to working hours - if it’s feasible then we’ll make it happen.

We are recognised externally for our commitment to inclusion.  We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.

We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility.

L&Q is a regulated charitable housing association and one of the UK’s most successful independent social businesses. The L&Q Group houses around 250,000 people in more than 100,000 homes, primarily across London and the South East.

As a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&Q Foundation and our skills academy. 

Our vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of.