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SalaryAbout Us
Creative Networks is an established and long-standing MSP.
Join a rapidly growing Managed IT Services provider offering exceptional professional development opportunities, free training, a relaxed working environment, and friendly, people-focused culture.
Job Description
We are seeking a person to join our team, who has attention to detail, takes pride in their Job and would like to progress whilst enhancing their skill set.
Main Duties and Responsibilities
- Coordinate the receipt, storge and inventory management of e-commerce merchandise.
- Monitor inventory levels and ensure adequate stock levels to fulfil customer orders
- Process and fulfil customer orders accurately and efficiently, including picking, packing, and shipping.
- Manage shipping and delivery schedules to meet customer expectations and shipping deadlines.
- Handle customer inquiries and resolve shipping-related issues, such as lost or delayed shipments.
- Monitor returns and exchanges and process returns according to company policies.
Key Skills & Qualifications
To excel in this role, you should have the following skills and qualifications.
- Ability to thrive in fast - paced and dynamic work environment.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with internal and external stakeholders.
- Highly organised and detail-oriented, with the ability to manage multiple tasks and priorities simultaneously.
- Proficiency in e-commerce platforms and inventory management systems. Such as Amazon, eBay.
- Knowledge of shipping regulations, customs procedures, and international shipping requirements preferred.
- Familiarity with shipping carriers and shipping software, such as Royal Mail, UPS, FedEx, and Ship Station.
Job Type: Full-time
Pay: £16,000.00-£22,000.00 per year
Benefits:
- Company pension
- Free parking
- On-site parking
Schedule:
- Monday to Friday
Experience:
- Warehouse experience: 1 year (preferred)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
