Planning Coordinator - Wheelchair Accessible Vehicles
Location: Peterborough
Salary: Competitive
Contract: Full time, Permanent, Office Based
Hours: Monday to Friday 9am to 5pm
Benefits: Profit Related Pay, Life Insurance Cover, Pension Scheme, 23 Days Holiday (plus statutory)
Do you like a job where every day is different, rewarding and fills you with a sense of accomplishment
Do you like to see a job through from start to finish
Do you enjoy detailed planning and coordinating, with a technical mind
We are a group of companies who are the leading installers of vehicle adaptations for people with disabilities or limited mobility.
We operate in a niche and rewarding industry, making independent mobility accessible to all by adapting vehicles to suit each customer’s individual needs.
We are a family-owned business on an exciting journey, with ambitious growth plans committed to providing a second to none service!
We are proud to have a positive, welcoming and encouraging family culture across the business.
We have an exciting opportunity for a Planning Coordinator for our Wheelchair Accessible business, managing the end-to-end process, liaising with converters, customers and suppliers.
As our Planning Coordinator, you will report to the Service & Installation Manager and:
- Be the logistical customer liaison for our Wheelchair Accessible Vehicle (WAV) business
- Manage the end-to-end process of receiving an order from a converter, to delivery and ongoing customer support
- Coordinate and schedule the allocation of work between our 4 branches
- Prepare quotations, purchase orders, work instructions and make bookings
- Order parts in line with the programme
- Deal with customers in a friendly, helpful and timely manner
- Work to a daily and weekly schedule ensuring all stakeholders are updated
- Ensure all work is completed efficiently and logically
We are looking for an exceptional and reliable person who is:
- Meticulous and able to learn, follow and adhere to procedures to the letter
- Proven excellent planning and scheduling skills
- Organized and fastidious about accuracy, attention to detail, inputting quality and record keeping
- Self-motivated to take ownership of all tasks assigned
- Take full responsibility for the quality, efficiency and effectiveness of their work and who thinks outside the box
- Can juggle a number of tasks at one time, without detriment, and who can work under pressure
- Fast thinking, proactive, reactive and responsive to the requirements of the business
- Has excellent interpersonal and customer service skills, and a good telephone manner
- An excellent administrator, computer literate with excellent IT skills - Microsoft Dynamics would be advantageous
- Can work alone and as part of a team
We will provide an excellent induction and training program and on-going full support to enable you to be successful in the role.
We are looking for a cheerful, hard-working individual, willing to learn the procedures, appreciate the needs of the business and add value to our small office team.
In exchange, this long-standing family business offers a competitive salary and benefits package and the ability to thrive, develop and have a flexible, fulfilling long term career.
If you feel you have the necessary skills and experience to be successful in this role, click on "APPLY" today, forwarding an up-to-date copy of your CV for consideration in the first instance.
No agencies please.