AddressThis is an exciting opportunity to be a part of the Council’s newly established Revenues and Benefits Training Team. Enthusiastic, positive and customer focused, you will possess both excellent communication skills and technical Revenues and Benefits knowledge and be committed to delivering excellent service.
The Training Team will be responsible for providing training and Support to new and existing staff at all levels across the Council’s Revenues and Benefits Service.
For this role you will need a range of skills and experience including: -
- In depth experience of Housing Benefit, Council Tax Support and Council Tax.
- Recent and relevant experience of developing and delivering training programmes.
- Excellent communication skills
- Excellent I.T. skills including proficiency in the use of Microsoft Office 365 applications, including Word and PowerPoint.
- Practical working knowledge of Revenues and Benefits IT systems.
Although the Revenues and Benefits service operates a hybrid working policy, the Training Officer role will require a significant amount of office based working.
The successful candidate will be required to complete a Basic DBS check.
We are investing in our workforce and are promoting opportunities to our under-represented groups. We value equality, diversity and inclusion and are focused on increasing the diversity of our workforce, particularly the number of Black, Asian, Minority Ethnic, Disabled and LGBTQ+ people, so that our teams reflect the communities in the city we serve. We are also supporting staff with unpaid caring responsibilities to work flexibly.
Under the Disability Confident Scheme, disabled applicants, who meet the essential criteria of this job, are guaranteed an interview.
If you are enthusiastic and have the necessary skills, knowledge, and experience to join our team we would like to hear from you. It is a great time to join us, and we welcome your application.
If you are appointed to this role, your starting salary will be at the bottom of the grade. If you provide payslip evidence that your basic pay is greater than the bottom of the grade, we will consider starting you at the point of minimum advantage within the grade.
Full-time employees work 37 hours for 52 weeks of the year and we offer a generous holiday entitlement. We are open to discussions about a wide range of flexible working opportunities which benefit you and the Council, including reduced hour contracts, working part time or as a job share.
Please carefully read the job description and person specification for this post before completing your application and if you would like to find out more about the post, please make enquiries with:
Sangeeta Kaur (email sangeeta.kaur@sheffield.gov.uk)
