Address
Form of work
SalaryJob Title:PORTER (& Visitor Services)
Job summary: The Porter lives on site and is responsible for the security of the buildings and grounds; managing a small souvenir and gift shop; and essentially providing a warm welcome to all visitors.
Location: Winchester
Status: Full-Time Permanent
Salary: GBP25,000 per annum
Core Hours: 9:30 - 5pm
Days: Wednesday to Sunday
Holiday Entitlement: 33 days
Accommodation Provided: 2 bedroom flat above the Porter's Lodge.
The Porter's Role:
The Porter is a pivotal role at the Hospital and one which has been in existence for centuries. The Hospital is open 363 days of the year. Shorter opening hours between November - March. Candidates need to be aware of the weekend working hours with early openings and late lock ups.
The Porter lives on site and is responsible for the security of the buildings and grounds; managing a small gift and souvenir shop; and essentially providing a warm welcome alongside a plethora of information to visitors. The successful candidate will be interested in learning about the Hospital's 900-year history and work well with the local Parish who have been worshipping at the Chapel of St Cross since 1507. In addition to the daily responsibilities the Porter undertakes several ceremonial duties in the Chapel.
The Porter is based in the Porter's Lodge set within a Medieval tower; from which the traditional Wayfarer's Dole is still available to pilgrims and visitors upon request. The Porter's Lodge also welcomes the visiting Camino de Santiago pilgrims.
As Porter, you'll be working as part of a close-knit team, providing the highest level of customer service, and creating memorable experiences for all our visitors; whilst also ensuring the day-to-day safety and security of our site, our historical collections, and our residents. Working around the different buildings at St Cross you will be welcoming and engaging; with a talent for bringing the characters & stories of the sites 900-year history to life. Tasks will be as diverse as organising guided tours, sourcing an exciting range of souvenir and gifts for our shop, completing inventory checks, covering events at weekends, and, out of office hours; alongside selling tickets to our visitors from all around the world.
About You:
The role demands a positive attitude, flexibility, exceptional people skills and the ability to use initiative. You will have a suitable level of fitness to carry out the fundamental requirements of the job profile, which will involve walking around all areas of the site, including the two medieval Chapel towers, with their 200 odd steps! You don't have to be a historian; but an interest in history and a willingness to learn is key.
The Hospital of St Cross is an equal opportunities employer and truly values a diverse workforce, and welcome applications from all backgrounds. It is committed to treating its staff and the whole community with dignity and respect. It aims to represent diverse identities whether this be by race, culture, religion, sexual orientation, gender, disability, or social background. We work to ensure that staff fulfil their potential within a proactive caring environment.
For a job description and application form please click "Apply"
