The post holder will provide responsibility for the operational Portering team delivering a comprehensive, professional and responsive Portering Service. Demonstration of clear leadership of the services delivered and the team ensuring an efficient and effective high quality service. Support the development and implementation of a number of service improvement projects defined nationally or locally, taking responsibility for achieving defined targets and implementing action plans to deal with under-performance. Actively ensure that any service improvement activity reflects the needs of the patient and service users Proactively promote a positive image of the service and its benefits to patients. Ensure that the departments and Trust objectives are effectively achieved through translation into improved service delivery. As Portering Manager having the responsibility of managing the Portering teams across the sites, managing this large staffing group to ensure a high quality, efficient and cost-effective service is delivered to the users. Day to day operational responsibility for ensuring that the range of Facilities functions including at ward level, Portering, Linen Services and managing the Waste on-site,