Principal Recruitment Consultant, Cardiff

Job Description

Who are we?

We are New Directions, a group of companies that provide UK wide services (including recruitment, training, care provision and other support services) within education, social care, domiciliary care and the pharmaceutical sector, from a network of offices across the UK.

Summary of Role:

To provide a quality educational staff supply service to all schools and education supply workers in your allotted area of responsibility, in a manner that enhances the reputation of the company and leads to business growth from satisfied customers.

What we offer:

Fantastic employee benefits including:

• A flexible working environment, with the opportunity for hybrid working
• Health Cashback scheme
• Life Assurance of 4 x salary
• Pension Salary Sacrifice Scheme
• A generous annual leave entitlement of 25 days holiday plus bank holidays (rising to 27 days holiday after two years’ service)
• Opportunity to purchase additional annual leave through salary sacrifice
• A day off for your birthday
• A Giving Back day – to offer your services to the local community
• Electric Vehicle Salary Sacrifice Scheme (subject to qualifying eligibility criteria)
• Cycle to Work Salary Sacrifice Scheme (subject to qualifying eligibility criteria)
• Opportunity to join our 3% interest Christmas savings scheme
• Employee referral scheme; you can earn between £250 and £500 for each successful referral into the business
• Regular social, health and well-being events
• Free on-site parking
• On-site Gym

Main Duties:

• Respond effectively to a range of inbound telephone business enquiries and where practical convert the enquiry to an appropriate booking in accordance with specified processes, procedures, standards and relevant New Directions Education Ltd regulations
• Whilst in telephone contact with clients and candidates; simultaneously navigate the computer system, responding to prompts whilst maintaining a conversation and updating the database with information being gleaned, in a disciplined manner
• Undertake effective outbound sales calls to secure work for your supply staff and where practical convert to an appropriate booking in accordance with specified processes, procedures, standards and relevant New Directions Education Ltd regulations
• Recruit interview and vet prospective candidates to build a quality database of local staff in accordance with specified processes, procedures, standards and relevant New Directions Education Ltd regulations
• Contact all live, lapsed and non-using clients within set timescales. Visit a minimum set number of schools per week as agreed with your Manager in line with the Branch Strategy and to incorporate dedicated days out on pre-arranged calls.
• Maintain regular contact with all of your supply staff to keep them in your fold and available for work through New Directions Education Ltd for the maximum % of their time, monitor and liaise with Branch Manager re reports affecting own geographical area
• Arrange and undertake effective client visits generating new business and providing quality follow-up service visits for existing clients. Whilst on visits and during call activity to schools promote ND Ed full services i.e CPD Training
• Ensure that the administration, reporting and record keeping are completed accurately, on time and adhere to all specified processes, procedures, standards and relevant New Directions Education Ltd regulations
• Maintain a good working understanding of New Directions Education Ltd database system (RDB) such that its benefits are fully exploited whilst updating data in a disciplined manner. Keep abreast of all changes as they arise
• To develop relationships in all using schools with the full range of staff who might benefit from our services: The person in ‘charge of supply’, the head-teacher, the ALNCO and staff responsible for filling vacancies (heads of departments / deputy heads).
• Prepare suitable quality CVs and profiles for all supply staff seeking long-term work
• Manage Telephone Activity in accordance with incoming and outgoing call levels as outlined by Branch Manager
• To secure additional school relationships through making suitable contact, at a suitable time, in a suitable way, with a suitable offering, thus finding additional work opportunities for your registered supply staff
• Supporting fellow team members in their areas when work demands require
• Such other tasks, as are delegated by your BM at any time.
• Support NDE webinars and education events, ensure that places are offered to as many different clients/candidates as possible without inviting the same individuals
• In busy periods, assist other account managers to fill bookings

New Directions Holding is acting as an Employment Agency in relation to this vacancy.