Private Patient Account Manager

Job Description
Private Patient Account Manager
Location: Park Hill Hospital, Doncaster
Hours: 37.5 hours per week, Full-time
Salary: Depending on experience + Benefits
Summary:
Park Hill Hospital is one of South Yorkshire's leading private hospitals with an excellent reputation for delivering high quality healthcare treatments and services. Located in Doncaster, the hospital currently has 17 bedrooms and a four bedded day care unit all with en suite facilities.
By investing in advanced medical technology, the hospital offers a wide range of treatments and services. The fully equipped ultra clean air theatre is particularly suitable for orthopaedic procedures offered such as arthroscopy and hip and knee replacement. The day unit is suitable for minor operations.
The role:​​​​​​​
An exciting opportunity has arisen at Park Hill Hospital for an enthusiastic and highly motivated individual with excellent interpersonal and customer services skills to join our Private Patient Team.
You will liaise with self-pay and medically insured patients, local hospital teams, Consultants and Medical Secretaries to grow Private Patient admissions. You will need to have the ability to organise and prioritise your own workload whilst working under pressure, be target driven and have a proven track record of achieving results. You will also be able to demonstrate the ability to plan and deliver a programme of public events, reflecting local and corporate business development strategies.
Duties will include: Patient enquiries, Consultation bookings, theatre Bookings, Liaising with secretaries and supporting patients with their enquiries.
What you’ll bring with you
Proven track record of achieving targets whilst maintaining an outstanding level of customer service
Excellent verbal and written communication skills
Proficient computer skills to include Excel and Word
Experience working in a private healthcare setting is preferred
Benefits:
Contributory pension scheme
25 days’ annual leave plus 8 day’s Bank Holiday
Private Healthcare and Life Assurance
Free onsite parking and a subsidised staff restaurant
Access to our employee Ramsay Discount Programme and Blue Light Card
Wellbeing centre and access to 24/7 employee assistance line
Access to the Ramsay Academy - We invest in our people by creating real development opportunities and career pathways supported by structured learning curriculums
About Us:
Ramsay Health Care UK is a well-established global hospital group with over 50 years’ experience. We are a global provider operating in 11 countries with 77,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS.
We love people with a positive, “can do” attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success.
We know our people are our greatest asset, our business is growing and we would like you to join us. “The Ramsay Way” culture recognises that people – staff and doctors – are Ramsay Health Care’s most important asset and this has been key to our ongoing success.
We are proud of our ‘Speak Up for Safety’ programme and ensure that the patient is at the heart of everything we do. Join us and have more ‘Time to Care’.
We are committed to equality of opportunity for all. This position is subject to an Enhanced DBS check.
We value your application and welcome any questions you may have prior to applying. Please be advised that we reserve the right to close our advertisements prior to the announced closing date to ensure a quality recruitment process.
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We care.
It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964.
“The Ramsay Way” culture recognises that our people are our most important asset and this has been key to our ongoing success.
We are proud to support the UK’s Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD’s Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients.
We are committed to equality of opportunity for all. This position is subject to background and DBS checks