Proactive LV Field Engineer

87Proactive LV Field Engineer - 78790

This LV Proactive Field Engineer will report to the LV Proactive & Repeat Repair Engineer and will work within Networks Operations based in our Sussex/Surrey/Kent regions. You will be a permanent employee.

You will attract a salary of £48,326 - £71,914 per annum and a bonus of 3%.

If you are successful, you will need to undertake a medical and DBS reference check

Close Date: 11th April 2024.

We also provide the following additional benefits

• Annual Leave
• Personal Pension Plan - Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%)
• Tenancy Loan Deposit scheme
• Tax efficient benefits: cycle to work scheme
• Season ticket loan
• Occupational Health support
• Switched On - scheme providing discount on hundreds of retailers products.
• Discounted access to sports and social clubs
• Employee Assistance Programme.

JOB PURPOSE:

Ensure that all of safety management and network security risk management prevail throughout all responsibilities.

The role of the SPN LV Proactive Field Engineer is to manage the area's fleet of LV reclosers, fault locating devices and proactive fault repairs across the area in collaboration with the Region's Operations Managers, delivering high class customer service.

You will take ownership of the processes to reduce CML's incurred with direction, and prioritisation. You will deliver improvements in the management of LV reclosers and proactive fault repairs. You will provide focused technical support, make decisions regarding implementation strategies and plans, to ensure we achieve the benefit of the investment in LV reclosers by undertaking as many proactive LV repairs as possible, maximising costs allocated to capex expenditure.

Minimise holes in the network and multiple interruptions that can cause unnecessary losses of CI's and CML's.

Support the Network Operations LV Repeat & Proactive Repair Engineer and the LV Control & Dispatch teams providing business processes and direction to deliver fault and customer information management.

Work with Area Operations Managers, Lead Field Engineers and field teams providing management decisions, technical support and advice.

DIMENSIONS:

LV Faults Budget: £4 million

Staff: As the Proactive process and team develops and evolves across each Region, the SPN LV Proactive Field Engineer will manage multiple Jointing Teams across all areas of a Region. It is expected that they will have circa 4 staff reporting to them.

PRINCIPAL ACCOUNTABILITIES:

• Ensure Public safety is maintained utilising current procedures and all available systems to prioritise and take immediate action to reduce any risk
• Ensure that of safety management and network security risk management prevail throughout all responsibilities
• Manage the fleet of LV reclosers and fault locating devices to ensure the maximum utilisation and CI/CML benefit is achieved i.e. maximum number of proactive LV repairs
• To minimise the impact of CI's and CML's for LV interruptions and repeats
• To ensure the affected customers experience is the best and reflected in their associated broad measure score
• To ensure that all works are carried out as efficiently as possible and within UCI costs / guidelines
• To ensure that proactive repairs are correctly classified and raised within OFGEM's Regulatory Instruction and Guidance
• To provide training and support to the wider Region's Teams around LV reclosers, proactive repairs and repeat interruptions
• Represent SPN Region concerning LV Reclosers and Proactive Repairs
• Provide and present reports to the Region's Management Team
• Ensure Information both internally and externally remain of the highest quality and remain accurate all times
• Ensure LV repeat interruptions are managed and reduced within the current fault management processes
• Manage/monitor workload and escalate

NATURE AND SCOPE:

The SPN LV Proactive Field Engineer is responsible for the utilisation, prioritisation installation of the fleet of devices across the area's LV Network. The management and control of LV proactive repairs including correct Capex cost allocation following financial guidance rules.

You will ensure there is a procedure for recording contoured impedance maps marked with the respective phase impedance (for multi-phase faults) and loop impedance values to ensure the impedance calculations and TDR waveforms provide fault locations to enable proactive repairs before the fault becomes permanent. Resolve fault scenarios together with the Field Engineer where there is more than one possible fault location.

They work as part of a team that delivers great performance in a safe manner, providing rapid response to safety related incidents, network faults, swift restoration of customer's supplies and excellent customer service through information provision including well informed Estimated Time of Restoration (ETRs).

You carrying out this role is likely to be an experienced Field Engineer with suitable knowledge and qualifications who can demonstrate success in managing the critical activities of faults and re-interrupted supplies business critical activities in a real-time environment.

You have integrity and hold the appropriate electrical engineering qualifications or equivalent. You must demonstrate intelligent balanced judgements in all matters. You will demonstrate organisational skills at all levels and deliver organisational transformation.

Network Operations operates 24 hours a day, 365 days of the year, the Regional LV Repeat and Proactive Repair Engineer will not require shift work.

UK Power Networks is committed to a policy of equality in its employment practices and values a workforce that is representative of the customers we serve and the communities in which we work. We consider our people to be crucial to achieving success. We believe that it is important for our employees to strike a sensible balance between work and life outside work and will consider requests for working arrangements under the Work-Life Solutions process. Full details of the Equal Opportunities Policy and Work-Life Solutions can be found on the Human Resources intranet site.

UK Power Networks is committed to securing the highest standards of health and safety at work and of care for the safety and the environment that apply to this business and are required for this role.

SKILLS, QUALIFICATIONS AND EXPEREINCE:

• Minimum of City & Guilds in Electrical Engineering or equivalent and ONC/HNC
• Experience operating the LV network
• Experience of LV fault finding techniques and practices
• Use Microsoft Office suite, Outlook and other bespoke software packages
• Experience in process development.
• Work with other staff and teams within UKPN and external partners
• Working knowledge of ADMS / Netmap and PowerOn
• Knowledge of fault location techniques using TDR's and phase / loop impedances
• Good level PC literacy, and use a variety of systems with fast and accurate keyboard skills.
• Team working - The ability to work co-operatively with others to achieve shared goals and improve the contribution of all members of the team.
• Flexible attitude to work and working hours.

Please Note: Internal candidates are eligible to apply for internal positions once they have completed any contractual probationary period.

Health & Safety Responsibilities

Managers and supervisors carry both legal and company responsibilities for ensuring the health and safety of their employees, those under their control and those who might be affected by the work undertaken, i.e. public, visitors and employees of other organisations. This includes briefing individuals working for them and ensuring there is the necessary understanding, competence and application of requirements to work safely and without harming the environment.

Employees will ensure they understand the health and safety risks involved in their work activities and their responsibility to apply the controls needed to manage those risks to acceptable levels. Similarly where work activities can have an adverse impact upon the environment, and where there are legal requirements, employees will understand those impacts and the controls they must ensure are applied.

Employees need to be aware that for some craft and operational roles that work at height, or use fall arrest devices, there is an upper weight limit of 116Kg due to maximum safe working load of the safety equipment that is used.

If in doubt ask!

We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.