Problem Management Lead - Itilv4 - £500 Pd

Problem Management Lead - ITILv4 - £500 PD
A highly reputable financial services corporation is currently hiring a Problem Management Lead on a contract basis to review our clients Problem Management processes and highlight areas for improvement / maturity. Our client is looking to pay a rate of £475 to £500 per day Inside IR to start ASAP with hybrid working in Chatham / Wolverhampton for 3/6 months.
To be successful, the chosen candidate must have strong capabilities in Problem / Incident / Change management preferably within the financial / insurance / regulated domains utilising tools such as ServiceNow.
Core deliverable:

• Review effectiveness of Problem Management Process
• Highlight areas for improvement and increased maturity
• Plan improvement approach articulating resource and budget requirements
• Execute Process improvements and demonstrate success through reporting
• Root Cause Analysis
• Propose improvement plan
• Execute improvement plan

Core skill set:

• Problem Management
• Incident Management
• Change Management
• ServiceNow
• ITIL v3 or ITL4
• Team Management
• Process Optimisation
• Agile

Problem Management Lead - ITILv4 - £500 PD