Problem Solving Coordinator

Service Care Solutions are looking for a Problem Solving Coordinator to work within the North Wales Police on a 6-month.
Location: St Asaph
Job Role/Responsibilities:
To provide information, advice and guidance on structured Problem Solving and the delivery of effective crime prevention initiatives; to support the achievement of force objectives to minimise crime, disorder, and antisocial behaviour.

• Provide direct support to crime reduction plan owners and Tactical Advisors, to guide and assist them in the application of Objective, Scanning, Assessment, Response and Evaluation (OSARA) and related problem-solving tools, to support the development and delivery of crime prevention initiatives.
• Carry out research to assist plan owners in the scanning, analysis, and research phases of OSARA, providing information in appropriate formats, to enable crime reduction plan owners to identify and prioritise issues, identify underlying causes, and to develop appropriate interventions.
• Carry out research to assist in developing the most effective and efficient responses collating and assessing information on previous plans and evaluating the POP process.
• Assist allocated plan owners with coordination of the delivery of agreed responses.
• To update, maintain and provide data to quantify the benefits of crime reduction activities and inform force reporting on performance against its Key Performance Indicators in accordance with legislative and force requirements.
• Represent the force at internal and external meetings, conferences, and events to present and explain relevant crime prevention initiatives and to identify information from both internal and other organisations that may contribute to force effectiveness in preventing crime.
• Deliver presentations and training within the force to raise awareness of problem-solving tools, crime prevention processes and procedures, and lessons learned; to promote the adoption of best practices.
• To keep up to date with information and intelligence relevant to crime prevention in support of community safety and crime prevention objectives and review current advice in circulation.

Knowledge/Experience:

• Knowledge and practical understanding of the National Crime Prevention Strategy.
• Knowledge and practical understanding of the Crime and Disorder Act 1998.
• Thorough practical understanding of OSARA.
• Able to breakdown a straightforward problem into component parts and determine appropriate action.
• Able to interpret and apply guidance to a specific activity.
• Experience of administrative work in a team environment.
• Good written and oral communication skills, being able to set out logical arguments clearly, adapting language, form, and message to meet the needs of different people / audiences.
• Able to produce concise reports or other documents.
• Able to work on own initiative, working under pressure to meet specific deadlines.
• Able to work as part of a team and proactively develop effective working relationships with colleagues, partners, and other stakeholders.
• Skilled in the use of standard IT packages, systems and/or databases to fulfil role requirements.

Qualifications:

• NVQ level 4 or equivalent, including English and Maths
• Thorough practical understanding of OSARA.

If you are interested in this role or want further discussion, please contact Lewis O'Donnell either via email: lewis.odonnell@servicecare.org.uk or tel: 01772208962. Alternatively, if you have any friend or colleagues that might be interested, please feel free to refer them as we a have a referral scheme in place of up to £250.

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