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Form of work
SalaryDo you have excellent attention to detail and would like to make a difference within our busy HR Operations team?
Here at SSCL, we are on the lookout for a Process Assistant to join our busy team, within the HR Operations function of the business. You will be supporting one of our high-profile Government Clients. Your focus will be on HR duties including transactional processes such as HR amendments, promotions, and answering telephone queries from internal employees!
We do have a hybrid working policy so with this in mind, it would be usual for you to be in the office in Newport 2 days a week and then working from home the rest of the week!
What you’ll be doing:
- Processing service requests
- Supporting Team Leader with work
- Liaising with our contact centre team to respond to queries
- Work within our guidelines towards key performance Indicator's and SLA’s
- Maintain and update systems or databases to make sure records are accurate, complete, and current
What you’ll bring:
- Ability to demonstrate excellent customer service
- PC literate with experience of using Microsoft office applications
- Fantastic organisational and interpersonal skills
- Great teammate
We’d love it if you had:
- Ability to navigate around and understand use of relevant systems
- Experience working on SOP focusing on updating employee data such as Change of Hours, Overtime and Annual leave
If you are interested in this role but not sure if your skills and experience are exactly what we’re looking for, please do apply, we would love to hear from you!
Employment type: Full time, Permanent
Security Clearance Level: SC
Location: Newport
Internal Recruiter: Sophie
Salary: £23,463
Benefits: 25 days annual leave with the choice to buy additional days, pension and all employee bonus
Loved reading about this job and want to know more about our company?
SSCL is the market leader in critical business support services for the UK public sector. Operating at size and scale since 2013, SSCL has delivered over £750 million of savings - providing more funds for front line public services. We transform services using digital solutions and innovative technology, developing platforms that enable flexibility to meet the changing needs of our Government, Defence and Police clients.
