Process Improvement Lead

This post is full time (35 hours per week) and open ended (permanent). Relocation assistance will be provided where appropriate. The University of Glasgow has been changing the world for more than 570 years, and today we are delighted to rank in the top 100 of universities worldwide in both the Times Higher Education and QS World University Rankings. We are also delighted to ranked number 13 in the world in the Times Higher Education (THE) World Impact Rankings 2023. Our people have always been at the forefront of innovation, and our past achievements inspire our current world changers. A great opportunity has arisen for a Process Improvement Lead to join the University’s Transformation team. The University of Glasgow has embarked upon an exciting strategic transformation programme covering significant changes to the staff and student experience, via investment in the campus, IT infrastructure and formation of the Transformation team to bring organisational, process, system, and service improvements. Reporting to the Head of Process Improvement and working in collaboration with the fellow members of the WCGT team, and project teams from across the University, the Process Improvement Lead will support the diagnostics and team engagement within improvement projects in flight that are designed to transform our staff and student experience through Process Improvement. Utilising their knowledge of Process Improvement techniques to help diagnose and design solutions that will improve our internal processes alongside our ways of working. The Process Improvement Lead will be able to work effectively as a part of the delivery team to embed improvements in processes and our ways of working that will deliver real benefits in terms of our user and/or staff experience and create value adding time for our teams. Closing Date:9 February 2024 As part of Team UofG you will be a member of a world changing, inclusive community, which values ambition, excellence, integrity and curiosity. As a valued member of our team, you can expect: A warm welcoming and engaging organisational culture, where your talents are developed and nurtured, and success is celebrated and shared. An excellent employment package with generous terms and conditions including 41 days of leave for full time staff, pension - pensions handbook https://www.gla.ac.uk/myglasgow/payandpensions/pensions/, benefits and discount packages. A flexible approach to working. A commitment to support your health and wellbeing https://www.gla.ac.uk/myglasgow/staff/healthwellbeing/. We believe that we can only reach our full potential through the talents of all. Equality, diversity and inclusion are at the heart of our values. Applications are particularly welcome from across our communities and in particular people from the Black, Asian and Minority Ethnic (BAME) community, and other protected characteristics who are under-represented within the University. Read more on how the University promotes and embeds all aspects of equality and diversity within our community https://www.gla.ac.uk/myglasgow/humanresources/equalitydiversity/. We endorse the principles of Athena Swan https://www.gla.ac.uk/myglasgow/humanresources/equalitydiversity/athenaswan/ and hold bronze, silver and gold awards across the University. We are investing in our organisation, and we will invest in you too. Please visit our website https://www.gla.ac.uk/explore/jobs/ for more information.