Process Improvement Specialist

About us

MRN is passionate about ensuring that everyone has access to clinical trials, no matter who, or where they are in the world. We are driven by a desire to accelerate the drug development process and by bringing new medicines to the general population quicker. We achieve our vision by conducting clinical trials directly in patient communities, reducing geographical, logistical, and socioeconomic barriers.

We are now looking for a Process Improvement Specialist to join our team in the UK!

About the Role:

We're seeking a talented Process Improvement Specialist to join our team and play a crucial role in our Continuous Improvement Office. As a Process Improvement Specialist, you'll collaborate with our Change Manager to drive change projects using innovative continuous improvement tools and techniques. Your responsibilities will include:

• Conduct process impact assessments for all change projects and development opportunities
• Define metrics and measurement techniques for benefits frameworks, change projects and business cases
• Create development plans based on epic timelines and the process impact assessment
• Act as a continuous improvement guide for the duration of a change project & liaise with the Change Manager to successfully deliver change projects
• Utilize continuous improvement tools and techniques to guide the Sponsor and Developers to effectively design and implement change
• Provide process decisions and activities for the release of improvement project deliverables; specifically input process release requirements and risks into the release plan
• Facilitate process mapping and problem-solving workshops
• Support the Process Developers to implement the changes identified in the development plans
• Gather and interpret user requirements for both software and business process change

Essential requirements

• Experience of working within a service based business.
• Proficiency in facilitating workshops and requirements gathering, demonstrating strong communication skills.
• Background in continuous or Process Improvement or experience identify solutions in an office environment based on evidence and data
• Experience in process mapping and knowledge awareness of BPMN.

Why Join Us?

At MRN, we value work-life balance and offer a range of benefits to make your time here enjoyable and rewarding. We promote ambition and provide excellent training, mentoring, and career development opportunities. Our core benefits include:

• Generous paid leave, including an additional day off for your birthday.
• Medical and life insurance coverage.
• Annual bonus scheme.
• Employee Assistance Program including 24/7 access to healthcare professionals and well-being support.
• Flexible working hours and remote work options (role specific).

Ready to Join Our Team? If this opportunity aligns with your skills and aspirations, we'd love to hear from you! Please click 'apply now' or email [email protected].

Equal opportunities:

MRN is proud to be an equal opportunities employer. We are dedicated to creating an inclusive and safe environment that celebrates diversity. If you need any accommodations during the application process or in your role, please reach out to us.

Data Protection – Your Rights:

When you apply for a job at MRN, we'll retain your personal data for up to 2 years from the date of receipt, after which you'll be asked for new consent. If you have any questions or concerns about how we handle your data, please don't hesitate to contact us for further information.