Product Designer, Visual Merchandising (Global Streaming)

We believe in better. And we make it happen.

Better content. Better products. And better careers.

Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate.

We turn big ideas into the products, content and services millions of people love.

And we do it all right here at Sky.

Global Streaming Platform

Global Streaming Platform team develop and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal, Peacock, Sky, NOW, SkyShowtime and Showmax. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport.

The Viewing Product Team

The Viewing Product team lives and breathes design excellence. We're a cross-functional team of product managers, UX researchers, UX designers, product engineers, and data scientists. Here you'll find more than a job. You'll find a fast-paced, high-performance team of incredible colleagues that want to be at the epicentre of technology, sports, news, TV, movies and more. Our work is central to our mission to deliver a future-focused user experience across our best-in-class streaming platforms. Together, we're focused on getting customers to content they love, faster and easier.

Part of the Product Design team, the Product Designer, Visual Merchandising will create best-in-class design experiences across our platforms to showcase streaming content and live events. Reporting to the Senior Manager of Product Design, Visual Merchandising, we're seeking a skilled Product Designer to elevate the visual impact and UX across our streaming platforms. The ideal candidate will have a keen eye for detail, a passion for consistency, and the ability to translate complex challenges into clear, systematic, and visually compelling solutions.

What you'll do:

• Craft a cohesive visual language and design patterns that enhance the user experience, effectively present curated content and live events, and drive content discovery across TV, web, and mobile platforms.
• Elevate usability through strategic use of imagery, color, shapes, typography, and form, ensuring our experiences are premium, informative, and aligned with our brand identity.
• Conceptualize, design, and implement visually compelling and effective solutions that align with product requirements, brand guidelines, and strategic objectives.
• Develop comprehensive toolkits including design mockups, production of visual assets and components, plus comprehensive documentation to help communicate the use and implementation across platforms.
• Collaborate with Product, Editorial, Brand, and Research to make informed decisions and drive design directions that always put the user first. You'll build products our users love based on design insights, media trends, and robust user testing.
• Apply a data-driven approach to every decision you make, reducing friction and increasing engagement all while creating a consistent, scalable user experience. You'll contribute directly to success metrics around subscriber growth, retention, and engagement.
• Manage multiple projects and work efficiently in a deadline-driven environment, without sacrificing quality. You'll also independently lead small- to medium-sized projects from conception to launch, driving stakeholder reviews and expert execution.
• Consistently advocate for user needs throughout your process.
• Actively participate in design critiques, bringing fresh ideas to the broader team.

What you'll bring:

• Design experience with relentlessly high standards and operational knowledge of UX and product design. You understand the value of staying current on visual and cultural trends.
• Minimum 3 years of experience in media, branding, advertising, or a relevant field as a UX/Product Designer, Visual Designer, or Brand Designer.
• Proficiency with leading design tools, including Figma, Adobe Creative Cloud, as well as other collaboration and prototyping tools.
• A strong portfolio demonstrating exceptional visual and UX design skills, rooted in user-centered principles.
• A passion for exploring new and innovative visual approaches.
• An uncompromised bar of quality for digital experiences and how they're represented across platforms.
• Experience working across a variety of design areas, including UX, branding, visual design, and product marketing. Experience working in a technical environment is a plus.
• A rich understanding of component-based design and design systems to contribute to a scalable, sustainable approach that enables speed to market, evolution, and optimization.
• Experience working with strategic design, creative direction, and visual design systems.
• An understanding of the best design practices across different media, platforms, and devices.

The rewards

There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster:

• Sky Q, for the TV you love all in one place
• The magic of Sky Glass at an exclusive rate
• A generous pension package
• Private healthcare
• Discounted mobile and broadband
• A wide range of Sky VIP rewards and experiences

Inclusion & how you'll work

We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.

We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process.

Your office space:

Osterley:

Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers.

On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon.

Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next.

But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet.

If you believe in better, we'll back you all the way.

Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.