Product Expert

Product Expert required in Cardiff.
Starting basic salary of £24,380 per annum.
45 hours per week, which are rota'd between the dealerships opening hours. Alternative weekends required.
Fantastic chance to start a career in the motor trade and progress into a Sales Executive role within time. Our client, a large multi-franchise car dealer group are currently looking to recruit a Product Expert to join their well performing car sales team in one of their premium Cardiff dealerships.
Reporting to the New & Used Car Sales Manager and working as part of a friendly sales team, your key responsibilities shall include:
Track all car orders progressing through our client’s departments until handover and ensure every vehicle is handed over in a professional and timely manner.
Becoming an expert on our client's franchise, its product range, the vehicle specifications and everything in and between.
Keep all customers informed of collection dates and times.
Demonstrate car’s features before the customer leave our client’s premises.
Ensure all paperwork is completed on time and handed into the correct departments.
Liaising with customers after handover and keeping them happy.
Ensuring positive customer feedback is met after each handover using internal systems.
Making sure the car is fully prepared, managing the process to ensure all the work is completed to the agreed timescales ready for delivery.
Checking all the paperwork with the customer, from car specification to finance documents are completed to company standards.This is a unique role for our client, so they are looking for someone with a strong customer service focus, a full UK manual driving license with minimal points, and be situated within a reasonable commuting distance of Cardiff. In order to be eligible, you must be from a customer facing background, ideally with an element of sales or retail experience, be organised and have the ability to manage a diary system and be able to excite all customers on our client’s brand and reputation while building and strong and prospective career for yourself. Due to the nature of this role, you will be required to work in a fast-paced environment so strong communication, team building and organisation skills are an absolute must. Current vehicle/motor trade knowledge, or experience is desirable.
What's in it for you? For your hard work as a Product Expert our client is offering:
Starting basic salary of £24,380 per annum.
22 days annual holiday allowance plus the 8 bank holidays.
Full in-house and manufacturer approved training.
A contributory workplace pension scheme.
Great chance to start & build a long term career in the motor trade and progress into a Sales Executive role within time.
Fantastic long term career prospects with a multi-franchise dealer group operating in South Wales for over 40 years.
Working hours are 45 per week, which are rota'd between the dealerships opening hours. Alternative weekends required. If this Product Expert vacancy interests you or if you would like to find out about other Motor Trade Jobs in Cardiff, please contact Harry Woodcock at Perfect Placement now!
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