Product Training Lead

Purpose

Provide comprehensive internal and external training on company products, including product knowledge, fitting, assembly, setup, calibration, troubleshooting, and maintenance.

Key Accountabilities

• Identify training needs with line managers and the People team.
• Support external training for customers with regional leads and sales teams.
• Act as the primary contact for all product knowledge training needs.
• Design and deliver training programs for the busniess and clients.
• Assist in developing individual learning plans for personnel.
• Monitor and review trainee progress.
• Collaborate with external training authorities as needed.

Expertise

• Experienced valve engineer with extensive knowledge of valve operations and maintenance.
• Minimum 5 years in a similar training role.
• Strong planning, management, training, and presentation skills.
• Excellent written and verbal communication.
• Recognized training qualification preferred.
• Multilingual skills are an advantage.

Impact

• Develop competency across departments.
• Implement and deliver training effectively in collaboration with senior management and teams.

Resource Management

• Manage own time and liaise with stakeholders to optimize outputs.
• Oversee Product Training assets and materials.
• Manage training budgets and ensure on-target delivery.