Professional Registration Engagement Co-Ordinator

What if you could join a supportive and hardworking team working towards the common goal of providing top quality customer service?

What if you could support engineers in their journey to becoming professionally registered?

What if you were our Professional Registration Engagement Co-Ordinator?

At the IET, making our world a better place starts by creating a better place for our people. At the IET you’ll have more than just a job. Our work is exciting and challenging, connecting the people who solve the problems that matter. It means working with us has real meaning and impact, and you’ll grow - professionally and personally - in ways you never thought possible. We’re also making significant investments in our people, including providing a modern, vibrant workplace and embracing hybrid working.

What you’ll be doing

As the Professional Registration Engagement Co-Ordinator, you will be supporting the development needs of Members planning to achieve Professional Registration. You’ll work collaboratively with the Accredited Employer scheme coordinators and others, to ensure joined up preparation and processing of Professional Registration applications from individual cohort and other sources. Cross-team collaboration is essential across the directorate.

What we hope you can bring to the role

You’ll have previous experience in customer facing roles that have incorporated high end support in a membership organisation. You’ll have excellent presentation skills with practice of running webinars/in-person sessions. You will be highly organised with a proactive approach to the role - working on own initiative is essential and you’ll be competent in setting and managing tight deadlines.

We’d love to get to know you

Is Imposter syndrome creeping in? Don’t worry - we’d rather hear from you this time than not hear from you at all! Read on for a little more information about the role; but also, keep in mind that we’re open to discussing flexible ways of working, including reduced hours and working in an agile way, supported by a hybrid working framework that allows you to find the best place to do your best work.

A little more about the role

• Maximise the engagement functionality outreach across Accredited Employer development schemes and other professional development activity aimed at supporting the development needs of Members planning to achieve Professional Registration
• Create and deliver effective guidance material (e-classes/webinars/face to face delivery) covering the requirements of Professional Registration
• Work collaboratively with the Accredited Employer scheme coordinators (in company), and others, to ensure joined up preparation and processing of Professional Registration applications from individual cohort and other sources

• Work collaboratively with the IET team who manage the IET mentored PD schemes to ensure joined up preparation and processing of Professional Registration applications from individual
• Manage and report on the readiness of the scheme members formal submissions to the Professional Registration Engagement Manager, and Senior Professional Registration Coordinators (Administration and Processing).

Other

• To undertake any other duties and projects at the request of the line manager
• To comply with data protection legislation and act responsibly on matters of data disclosure both internally and to third parties
• To be familiar with the Health and Safety and Fire policies for the organisation and to attend mandatory updates where required.

A little more about what we’re looking for

• Excellent presentation, communication, and interpersonal skills.
• Excellent team-working and coordination skills and used to working in matrix-type organisations.
• Flexible and adaptable as traveling out of office hours may a requirement of the role.
• Highly organised as planning and managing set deadlines is essential
• High emotional intelligence with a strong appreciation of the importance of excellent customer service.

What if you could be you? The IET is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. To find out more, head over to our 'Work for the IET’ site.