- Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas.
- Provides advice and counsel related to the technology or operations of the business.
- Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.
As and when necessary, the role may also be involved in projects run by the Business Execution team to bring their subject-matter expertise in project management requirements as the team delivers on the Client organisation's strategic priorities.
Responsibilities:
- Manages and oversees the project, programme and initiatives book of work, including inventory, new work requests, key initiatives, ...
- Provides training, support and communication around the requirements of the policy and resources made available to Client PMs and other stakeholders to discharge their obligations.
- Monitors PM performance effectiveness.
- Coordinated and prepared the relevant reporting and review forums to ensure appropriate management review under the policy.
- Supports planning, directing and coordination of day-to-day activities of running a program or portfolio of programs.
- Assesses creation and signoff of program plan and charter, benefits management plan, stakeholder management plan, acceptance plan, and central program issue log.
- Oversees program plans meet business needs as described in the program initiation documents.
- Ensures all stakeholders are identified and included in scope definition activities and understand the program schedule and key milestones.
- Monitors program commitment from those assigning resources.
- Escalates program risks to the Program Director, or Program Sponsor, when appropriate.
- Ensures essential procedures are followed and contributes to defining standards.
- 6-10 years of experience
- Negotiate skills with external parties.
- Bachelor's/University degree or equivalent experience, potentially Masters degree
Job Family Group:
Project and Program Management------------------------------------------------------
Job Family:
Program Management------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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