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SalaryA social science specialist university in the heart of London is looking for an Programme Administrator to join the team on a temporary basis!
PROGRAMME ADMINISTRATOR ROLE:
- Recruiting high-calibre applicants for open enrolment executive courses, typically these participants will hold director, board level, or c-suite jobs
- Establishing relationships with potential participants, providing first-class customer service through telephone, email, and face-to-face communication
- Being the first point of contact for participants who are already booked on to a program, ensuring their pre-program experience is as smooth as possible
- Proactively following up on leads and inquiries, ensuring enquirers receive an appropriate and timely response
- Processing applications using discretion to determine applicants’ suitability for the program against the recruitment criteria
- Maintaining participant and program details for applications and producing related documentation, for example, visa, invitation, and confirmation letters, as well as certificates and transcripts
- Supporting the end-to-end processing of applications on student record database, ensuring data is accurately inputted and checked, and producing reports monitoring progress towards targets
- Generating invoices for payment, working with internal teams to track these through the system and ensure any issues are resolved as quickly as possible
- Providing regular reports to the Course Consultant and Head of Executive Education (Client Relations), whilst monitoring enrolment progress against target
- Minimum of 2 years of Admissions, project, or programme coordination experience
- Degree is required.
- Experience working in a higher education organisation
At Australasian Recruitment Company we are committed to an Equal Opportunities policy and make employment decisions by matching business needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities) gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
