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SalaryWe have a new exciting opportunity for a Programme Coordinator to join our clients, a large manufacturing company based in Darwen.
The ideal candidates will be hands on with a thorough understanding of the manufacturing environment and a strong background in customer facing roles. As an experienced Programme Coordinator, you will be the primary customer interface to the business and oversee the day-to-day experience of the customer. A background in engineering/scheduling and/or projects is desirable
Responsibilities:
- Develop and project manage customer rate/recovery plans
- Own customer demand profile and sales plans, yearly / monthly.
- Report on Performance to rolling plan (revenue, Margins, Price, volume)
- Customer communication focal routine reviews, on and off site
- Interface to customer VOC (delivery & quality) and timely resolution
- Coordinate site production rate readiness with the planning team.
- Ensure goal alignment between Customers and Program scorecard metrics and reports.
- Partner with Planning team to develop, establish and implement OTD processes/metrics, guidelines and policies.
- Interface with multi-functional teams within the Company to support better supply-demand planning.
- Report on Customer Experience with the Client.
Requirements:
- Initiative-taking and proactive
- Can plan and organise workload
- Customer Driven
- Problem solving mentality
- Excellent communication skills, both written and verbal
- Strong MS Office skillset particularly in Excel
- PMP; APM and Prince 2 Qualifications (Desirable)
- An Analytical thinker who is systems oriented and can work with statistical data
- Ability to motivate employees and driven towards success
- Ability to work under pressure
- A background in engineering/scheduling and/or projects (desirable)
Salary & Benefits:
- £30,000
- 4 day week Monday to Thursday 07:15 am to 5:00 pm totalling 37 hours weekly.
- Holidays start at 28 days per year (including Bank Holidays). Based on working 4-day week.
- On-site – Occupational Health
- Employee Referral Scheme
- Corporate health cash Plan (Benefit in Kind)
- Life Insurance x 2
- Cycle to work scheme
- Free Parking
