Programme Manager – Business Resilience

We have a new and unique opportunity for a Programme Manager to guide, influence and effectively manage on our Business Resilience Turnaround initiative.
This is an exciting and challenging initiative that is set out to work with Thames Water’s asset deficit. This will involve ensuring both risk and capital investments are effectively prioritised and improving foundational capability that will deliver the reduction of service failures.
 
What you’ll be doing as a Programme Manager:

• You will oversee and have responsibility for the management of a varied range of BusinessResilience Turnaround Programmes.
• Development and management of the initiative plan and its deliverables, with effective sprint cadence and clear leading indicators and outcomes.
• Ensure the initiative and its workstreams have clear ways of working to perform effectively.
• Manage risk issues and change in a fully transparent manner.
• Ensure essential requirements and associated interfaces between the project Workstreams are clear and managed.
• Promote and steer changes and adaptations to initiative ways of working to ensure improved delivery, performance, and collaboration.
• Own the communications and engagement plan for the initiative.

This is a hybrid role with a base location of Clearwater Court in Reading, with travel across our regions and various sites. 
Working Pattern is Monday to Friday, 36 hours a week. 
What you should bring to the role:

• You’ll have a proven track record of delivering projects and will be able to demonstrate strong external customer service ethic.
• Being an excellent communicator, both written and verbal at all levels.
• You will be an effective leader and influencer, able to liaise and negotiate with stakeholders both internal and external.
• Experienced in directing and embedding business change.
• Managing, leading, and developing people in a culture of accountability and achievement
• Be able to set up and regularly implement feedback systems to improve business performance.
• Experience working in complex environments with significant ambiguity.

What’s in it for you?

• Competitive salary between £67,560 - £80,000 per annum 
• Car Allowance of £5,800
• Annual Bonus
• Annual Leave - 26 days holiday per year increasing to 30 with the length of service (Plus bank holidays)
• Private Medical Health Care
• Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution
• Personal Medical Assessments – Open to all once a year
• Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing

Who are we?
At Thames Water, our purpose is crystal clear - to deliver life’s essential service so our customers, communities and planet can thrive.
Water is life’s great leveller. Every living thing needs it, every single day. From people to plants, birds to bees, farms to factories, we all need it to thrive, and we’re committed to taking care of it for us all.
But keeping water flowing is becoming harder. From scorching summers to wetter winters, extreme weather affects everything from our pipes to our local rivers. We need to keep millions more kettles boiling, public services operating, washing machines spinning, showers running and more, so every drop is more precious than ever. Are you ready to play your part?
Working at Thames Water
At Thames Water we recognise that people are at the heart of our business. To help us succeed in providing life's essential service, we need a range of skills and capabilities, representative of society throughout our business.
We seek to attract and retain a cultural mix of people who can offer different but complementary attitudes, values, talents, and knowledge. We understand the importance of appreciating and harnessing the unique skills, experiences, background, and differences that each individual brings.
Our over-arching diversity and inclusion aim is to ensure Thames Water is a diverse and inclusive great place to work. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process.
Find out more about working at Thames Water.
When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.
Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.