Programmes And Administration Assistant

Do you enjoy providing excellent customer service and working in a fast-paced office environment? Do you pride yourself on your attention to detail, strong IT skills and an ability to deal confidently with a range of people? If so, we currently have an exciting opportunity for a programmes and Administration Assistant in the Lifelong Learning department at the University of Kent. You will join a busy team, providing support for administrative services across our Lifelong Learning courses and provision, contributing to a positive student experience and ensuring relevant regulations, policies and procedures are adhered to. You will therefore need to keep up to date with changes, work to deadlines and respond flexibly to competing priorities. As Programmes & Administration Assistant you can expect to get involved in: providing administrative support across all courses including student applications, inductions, module material, virtual learning environments (such as Moodle), progression reviews, student support, requests for extensions and so on, examinations, examination boards and various committees updating Lifelong Learning student databases, reporting and CRM (or similar) systems, ensuring the information is current and up to date and complies with GDPR acting as point of contact for students, apprentices, prospective employers, external examiners, collaborative partners, staff and visitors What we are looking for in the right candidate: English and Maths GCSE grade 4/C or above, or equivalent expertise in the use of Microsoft Office, including Word, Excel and PowerPoint  excellent oral and written communication skills the ability to produce documents to a high standard and to have a good eye for detail What we can offer you: As a member of our team you can expect an open and collaborative working environment and support in your development and wellbeing throughout your time with us. Our friendly and close-knit Medway campus at Chatham Maritime is a vibrant mix of modern and historic buildings offering outstanding state of the art facilities and a unique place for learning and working. You'll enjoy generous annual leave, hybrid working options, an excellent pension scheme and a range of great staff benefits and discounts. This role is part time and ongoing for 21 hours per week. Please click the 'Apply' button above to view the job description and to apply for this post. For further information regarding the application process, please contact peopleserviceshr@kent.ac.uk quoting ref number: CSF-812-24-R Further details:    Please note that we prioritise applications from current University of Kent redeployees. We will let you know if this post is to be filled by a redeployee as, in this instance, your application will unfortunately not be taken forward. Applications must be made via the University’s online application system; CVs or details sent directly to the department or via email cannot be considered. The University of Kent values diversity and promotes equality at all levels.