Project Assistant
Supported Housing
Pimlico, SW1
3 Months
37.5 Hours
Early / Late Rota
£14 p/h
One of the largest housing associations in the UK is recruiting for a Project Assistant to provide an excellent residents support service within one of their supported housing services in South West London.
The Service
This Project Assistant Post is based within a cluster of supported services in Pimlico which offers accommodation based support for people with complex mental health and dual diagnosis needs across five locations is the Pimlico area of Westminster in London.
The service as a whole is a pathway service.
Customers can move within this, or within any of the Westminster services.
Two of the buildings accommodate people with acute mental health needs, and the remaining three buildings are for people who are further along with their recovery and able to live more independently with a reduced amount of support.
The Role
The focus of this Project Assistant role is to provide a combination of housing management, tenancy sustainment, and personalized support provision to empower tenants with diverse support needs to thrive in their homes and communities.
This will include the following:

• Housing Management Support: Assisting in the management of housing units, including coordinating move-ins and move-outs, conducting property inspections, and ensuring properties meet regulatory standards.


• Tenancy Sustainment: Supporting tenants in maintaining their tenancies by providing assistance with rent payments, resolving tenancy issues, and facilitating communication between tenants and landlords.


• Support Services Coordination: Coordinating support services for tenants with diverse needs, including mental health support, substance abuse counseling, and assistance with daily living activities.


• Individual Support Planning: Assisting in the development and implementation of individual support plans for tenants, in collaboration with support workers and other professionals, to address their specific needs and goals.


• Crisis Intervention: Providing support during crises or emergencies, such as eviction threats or health emergencies, by liaising with appropriate agencies and coordinating necessary interventions.


• Data Management: Maintaining accurate records of tenant information, support plans, and service delivery activities, ensuring compliance with data protection regulations and organizational policies.


• Community Engagement: Facilitating community engagement activities to promote social inclusion and integration for tenants, such as organizing social events or connecting tenants with local resources and services.


• Collaboration and Networking: Building positive relationships with external agencies, community partners, and stakeholders to enhance support services and advocate for the needs of tenants.


• Training and Development: Participating in training sessions and professional development opportunities to enhance knowledge and skills in areas relevant to supported housing and tenant support.


• Advocacy: Advocating on behalf of tenants to ensure their voices are heard in decision-making processes, and working to address systemic barriers to housing stability and support access.

The Candidate
To be considered for this Project Assistant post you will require previous experience in a similar role within the housing sector or social services is often preferred.
Experience working with vulnerable populations, such as individuals experiencing homelessness, mental health challenges, substance abuse issues, or disabilities, is highly valued.
As the role is working with vulnerable individuals, you will also require an Enhanced DBS check.
The Contract
This is a full time Project Assistant role, working shifts on a on a seven day rota, working every other weekend.
Shifts are either early (08:00-16:30) or late (14:00-22:30).
This is a temp to perm role, initially for 12 weeks
How to Apply
To apply for this Project Assistant role, please email a copy of your CV to lee .
mcmillan @ servicecare .
org.
uk or call on 01772 208 966 to discuss the role in more detail!
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!