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Form of work
SalaryTop reasons to work as a Project Coordinator for this SaaS client:
- Basic salary 35k per annum.
- Remote based role.
- Innovative, industry leader in cloud software solution (ERP) for the Property Management Sector.
- Unrivalled training and growth, half day each month dedicated to professional development.
- Brand new role owing to strong growth.
- A pivotal role ensuring client success from project kick off through implementation to sign off.
- Enhanced Pension, 23 days holiday plus buy or sell additional holiday, private healthcare, EAP.
- Monday to Friday 9-5.30pm.
Core responsibilities will typically include:
- Coordinating all new client implementation projects along with managing Change Requests and other Ad Hoc Projects as/when required.
- Be the client point of contact from post-sale to fully implemented and operational.
- Ensure all project timelines are achieved.
- Act as the conduit between the client and all internal teams through the implementation phase.
- Hold weekly meetings to ensure all internal teams are kept up to date with project progress.
- Manage ad-hoc project requests from existing or new clients.
- Ensure customer success.
Expected Qualifications, Skills & Experience:
- Strong MS Office skills, and proficiency in CRM or Project Management tools or software.
- Relevant experience gained in a SaaS company.
- Experienced within the software implementation process.
- Customer centric approach.
- Tenacious by nature, always striving to reach a resolution.
- Excellent communication skills, with a passion for helping others.
- Confident enabler, with a growth mindset and the ability to relay technical information.
Highly desirable:
Experience with accounting software / tech OR Experience gained within property software / tech.
