Project Delivery Lead (Synergy Programme)

Do you want to be part of an energetic, innovative team and bring your skills to one of the biggest changes to the administration of the Civil Service in decades? We’re looking for people who are flexible, intuitive and are comfortable taking high levels of volume, speed, and complexity in their stride. A number of exciting new roles have come up in the Synergy Programme, a cross-departmental group formed in response to Government Business Service’s request for individual departments to group together in ‘clusters’ to drive efficiencies, increase buying power and improve the quality of shared service to our end users – our people.

The Synergy Programme is the largest of five departmental clusters, comprising the Ministry of Justice, Department for Work and Pensions, Department for the Environment, Food and Rural Affairs and the Home Office and many of their ALBs. The Department of Work and Pensions hosts the Synergy Programme. Your work will impact the procurement, HR and Finance arrangements for the next 15 years, impacting over 50% of all Civil Servants – that’s 230,000 people across the four departments and arm’s length bodies.

Success of the Programme is crucial as Civil Servants rely on shared services to provide business critical tools in human resources, finance, payroll, and procurement. It affects everything we do, from workforce planning, accounting, and budgeting joining a department as a new starter, the way we claim for expenses, how we buy goods and services such as our laptops, canteen provisions and how we make a claim for our expenses, to the way we receive our pensions when we retire.

If you’re someone who can use your experience to streamline procurement to drive out error, waste and duplication we want to hear from you. But most importantly, we’re looking for applications from people who can also demonstrate a passion for our core ambition - delivering a once in a generation, transformed service that Civil Servants will use as a result of the Synergy Programme.

For all jobs located in Wales, the ability to speak Welsh is desirable.

Successful candidates can be expected to:

• Lead and drive a complex programme of activity with competing priorities with multiple partners and needs at pace.
• Provide insight, leadership and challenge at all levels to achieve the desired outcome, actively engaging with colleagues across Synergy, cluster departments and suppliers to deliver outcomes.
• Work to unify competing workstreams, spot opportunities and break down silos, manage interdependencies to ensure an end-to-end programme view.
• Identify and manage stakeholder relationships managing multiple internal and external relationships as appropriate.
• Use appropriate PPM and agile methodologies and tools to problem solve, identify, monitor project risks and issues, applying mitigation, controls and escalation as appropriate.
• Drive effective governance, transition planning and execution, setting appropriate delivery methodologies including between programme phases to manage change effectively.
• Provide support, guidance and coaching for the Delivery team, comprising of Change Delivery Managers, Delivery support capability and Agile Delivery Managers ensuring adequate resourcing and budget, including management of managed service resource and contingent labour.
• Show commitment to personal development. Promote effective individual and team performance.