Project Implementation Engineer

Project Implementation Engineer

Primary Responsibilities:

As a Project Implementation Engineer, you will play a pivotal role in implementing, operating, managing, and integrating complex enterprise IT systems and infrastructure. Your responsibilities include:

• Designing and implementing IT systems for client deliverables.
• Defining and maintaining technology and integration models, conceptual and logical application and infrastructure patterns, and services.
• Providing expertise and guidance on infrastructure architecture to peers, leadership, and associates within the Software department.
• Offering technical IT expertise and assistance in selecting new hardware and software platforms to align with enterprise architecture principles, policies, and standards.
• Documenting the infrastructure architecture environment and procedures to ensure cost-effectiveness, efficiency, and high quality.
• Assisting in the design and setup of secure remote VPN connections for Fortna clients.
• Supporting Fortna’s provided infrastructure to clients.
• Producing high-quality project, QA, and infrastructure design documentation.
• Taking ownership and following through on individual and department goals as agreed upon with Software Management.
• Remote support and troubleshooting for both new and legacy WCS systems.
• Installing new/rebuilding existing servers, configuring hardware, peripherals, services, settings, directories, and storage in accordance with standards and project/operational requirements.
• Installing and configuring systems supporting WCS infrastructure applications or Asset Management applications.
• Researching and recommending innovative, automated approaches for system administration tasks.
• Administering third-party middleware applications used in the WCS solution, such as Glassfish Applications Server and Active Message Queue.

Operations and Support:

• Performing system monitoring, ensuring hardware and server resource integrity, and reviewing system and application logs.
• Conducting regular security monitoring to identify potential intrusions.
• Executing daily backup operations, managing file systems and system data backups, and overseeing media recycling.
• Performing file archival and purging as necessary.
• Managing user accounts (creation, changes, deletions) per request.
• Providing Tier III/other support upon request from various constituencies.
• Investigating and troubleshooting issues, as well as recovering from hardware or software failures.
• Coordinating and communicating with impacted constituencies.
• Collaborating with team members to foster a team atmosphere.

Maintenance:

• Applying OS patches and upgrades regularly.
• Configuring/adding new services as necessary.
• Upgrading and configuring system software that supports WCS infrastructure applications.
• Maintaining operational, configuration, or other procedures.
• Performing periodic performance reporting for capacity planning.
• Conducting ongoing performance tuning, hardware upgrades, and resource optimization.
• Maintaining data center environmental and monitoring equipment.
• Writing, revising, and verifying process and test procedures.
• Developing detailed test, deployment, and back-out plans.

Required Qualifications:

• BS in Computer Science, Engineering, or related field, or equivalent.
• Experience in Linux RHEL/OEL/CentOS administration.
• VMware or other virtualization experience.
• Expertise in network topology and infrastructure.
• Strong understanding of Virtual Private Networking.
• Working knowledge of server and workstation infrastructure.
• Strong understanding of high availability protocols and architecture.
• Working knowledge of storage area network and network-attached storage systems.
• Working knowledge of Unix-compliant command line interfaces.
• Ability to travel nationally and internationally, approximately 5-10% of the time.

Desired Qualifications:

• Oracle admin experience.
• VMware Certification.
• Experience supporting software configuration management systems.
• Previous experience with JBoss and ActiveMQ.