Project Manager - 6 Month Contract

Job Description

Job Title: Operational Project Manager (Fixed-Term Contract)

Line Manager: Head of Operations

Company:

Qualitymark Protection has been actively safeguarding consumer investments in home improvements for over 26 years. In this time, we’ve helped the home improvement industry raise installation standards, strengthened our accreditation & monitoring procedures and provided consumers with quality financial protection. Qualitymark has issued over 1,000,000 Insurance Backed Guarantee and Deposit Protection Insurance policies. Based in contemporary offices on the edge of Chorley. We are a business building a future for our employees through diverse investment and continued ambitious growth.

Role Purpose:

We are seeking an Operational Project Manager to support with a broad remedial action plan to improve the overall business performance with a focus on controls, processes, quality and efficiency. The Operational Project Manager will be the coordinator of this project and the individual actions within it. In addition, the Operational Project Manager would lead a project workstream creating a definition of Data Quality within the business and would be required to create a plan to not, measure, report and remediate data.

This is a 6-month fixed-term contract position.

Project Aims:

1) Deliver the broad remedial plan to improve controls and processes

2) Lead one workstream to define what good quality data looks like within the business

3) Understand how the company’s data performs against the set standard (1)

4) Have reporting available to assess this on an ongoing basis

Accountabilities:

• Liaising with stakeholders at all levels to obtain updates and to report on the progress of the overall and individual projects.
• Coordinate stakeholder activity and ensure deadlines are delivered
• Understanding company system data
• Formulating a definition of 'high quality data’ within the business and find mechanisms to report against these standards
• Improving data integrity across the business
• Identification of process barriers & development of solutions
• Documentation of the company data strategy with input from stakeholders
• Understanding of how to manage and control data with front end controls and checks

Experience:

• Project Management experience is essential, ideally in an operational capacity
• Experienced in working on a data-driven project
• Experience of analysing and utilising data to improve systems & controls
• Experience within insurance and/or an FCA regulated industry would be advantageous
• Experience of working to deadlines

Skills:

• Data literate
• Strong understanding of high-volume data structures within systems
• Highly developed communication skills - written & verbal
• Strong attention to detail
• Literate in Project Management Tools
• Confident with Microsoft applications

Why work for us?

• £48k - £52k per annum prorated
• 37.5 hours / week (8.30am - 5pm, Monday - Friday)
• 25 days paid leave + celebration day (plus bank holidays) prorated
• Pension Scheme
• Free Parking
• Easy access to M6, M61 and M65 motorways

Values and Behaviours

1. We must treat all people (including customers, colleagues, suppliers, and the wider stakeholder community) with respect all at times.
2. We will not accept rude behaviour from customers, employees, suppliers, and stakeholders at any time.
3. We will only employ, and continue to employ, employees and engage with suppliers who display openly the personal characteristics of humility, honesty, enthusiasm, respect, positivity and a 'can do’ attitude.
4. We will seek opportunities (at least annually) to identify employee training needs (and wants) and wherever possible and practicable, provide time and resource to accommodate these needs (and wants).
5. We shall be very careful in our recruitment and maintenance of 'customers’ (customers here being defined as 'any body corporate or otherwise paying regular fees to the company’) to ensure, wherever possible, that these customers share these 'values’.
6. We shall, at all times and in all decision making, try to ensure the best possible outcomes for our clients and consumers in every action we take.