Address
Form of workProject Manager
Who are Diligenta?
Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is founded on positive change and development.
Summary of the role
We are looking for a Project Manager to join on a programme with one of our largest clients, who will help support the delivery of detailed plans through to completion. This role will be very client focused, so someone with strong stakeholder engagement skills is essential. This role can be based in any of the following locations (Glasgow, Liverpool or Peterborough) and will be a 3/2 split on days in office and at home.
Benefits
- 33 days including Bank Holidays
- Eligibility for an annual discretionary bonus scheme
- Personal and career development opportunities to progress your aspirations within the company as well as through our global parent company (Tata Consultancy Services)
- Access to Perks at Work (an online discounted shopping platform) saving you money on a wide range of goods and services, including your weekly food shop, holidays and electrical goods
- Cycle to Work Scheme & Interest free Season Ticket loans
- A companywide Wellbeing programme, including an Employee Assistance Programme and other benefits/resources to support your mental/physical and financial wellbeing
- A comprehensive set of Moments that Matter policies, such as Carer's Leave, Foster Leave and Retirement Leave
- A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ('Death in Service") & Group Income Protection
- Apply to find out about our other benefits
What you'll be doing
- Manage the successful delivery of the work packages in their workstreams, within the agreed time, cost and quality criteria to ensure meets the business requirements and stakeholder expectations.
- Applies and champions the appropriate project management discipline, i.e. planning, resourcing, scheduling, monitoring, reporting and risk, issue, lessons learned and dependency management.
- Responsible for managing and maintaining relationships with key stakeholders and customers, ensuring delivery meets requirements.
- Analyse the performance of the projects, recommend and implement corrective action to cover gaps.
- Identify, evaluate and manage risks to the project, implementing appropriate actions to mitigate risk using appropriate risk management techniques.
- Produce project documentation in line with the agreed methodology and provide regular, timely and accurate updates on progress.
- Provide management direction and leadership to the operations business readiness to ensure successful delivery.
What we're looking for
- An experienced Project Manager with an excellent understanding of project management techniques and disciplines
- Experience of management and motivation of a team of specialist and non specialist staff
- Experience of managing medium to high scale and / or medium to high risk projects in a commercial outsource organisation and / or financial services environment.
- Has experience of managing multiple cross-functional stakeholders, both internal and external
- Multi-disciplinary experience and has demonstrated ability to quickly come up to speed on new areas, to quickly build credibility with professionals from other disciplines
- Has driven business solution identification and project initiation
- Proven track record of successful project leadership and delivery
