Project Manager/ Account Manager

Position:

Project Manager/Account Manager

Salary:

£30,000 - £40,000 (salary dependent on experience)

Location:

Essex

The Company:

Suppliers of large format printing services for a wide range of display solutions (3D & 2D), bespoke exhibition stands, installations, giant media for outdoor & indoor display, smaller media - window vinyls & vehicle wraps.

Responsibilities:

• Project management & account management
• Take ownership of projects and liaise between clients, studio, production, & dispatch
• Communicate technical solutions and concepts to key clients at all levels
• Work closely with nominated clients to deliver a first-class service, taking responsibility for all aspects of their requirements
• Deal with enquiries, estimates and quotes - and follow up enquiries
• Set up and issue detailed works instructions, booking in jobs, follow through all jobs to completion
• Work within SLA’s to ensure the business meets client expectations
• Be able to adapt and be flexible with your role

Requirements:

• The successful candidate will possess outstanding client and organisational skills
• Must have strong knowledge across Large Format Digital Print
• Good knowledge of using MIS systems (Experience of using Shuttleworth MIS would be beneficial)
• You will have worked in a similar role for at least 2 years, and be able to demonstrate this
• Strong client facing experience
• Strong knowledge of the Design & Print processes
• Good problem solver
• IT literate and be able to learn new systems
• Excellent communicator
• Service Orientated