Address
SalaryJob Details
Job Title
Project Manager (Fulfilment / Supply Chain / Logistics)
Location
St. Neots, Cambridgeshire, Harpole, Northampton & hybrid working
Contract Type
Full-Time Permanent
Closing Date
9/4/2024
As we continue our mission to make people happy through chocolate, we’re looking for a Project Manager (Fulfilment / Supply Chain / Logistics) to join our Fulfilment Strategy and Change Team on a permanent basis.
It’s our mission to make the best chocolates on the planet. To do that, we need the best people. That’s why, like our recipes, if you’ve the right ingredients, we’ll invest our time and attention to make sure you reach your potential.
We’re looking for a Project Manager to join us at one of our Distribution Centre’s in St Neots, Cambridgeshire, or Harpole, Northampton. This is an exciting opportunity for someone with logistics experience, a passion for delivering projects and experience of managing complex change into multi-channel operations.
As well as a competitive salary and a range of company benefits including private healthcare cover, enhanced maternity and paternity leave and Company pension contributions, you’ll receive 50% discount on all products, and a 70% discount for you and your guests when you stay at our Rabot Estate hideaway on the paradise island of Saint Lucia.
Here at Hotel Chocolat, we've adopted hybrid working This means you’ll join us on site for three days a week, and for the other two days – you can work from wherever you like! The on-site location for this role is at either our Distribution Centre ‘Alpha’, in St. Neots, Cambridgeshire or our brand-new Distribution Centre ‘Beta’ in Harpole, Northampton.
What you’ll be doing….
- Working collaboratively across Fulfilment and the wider business to build and deliver an opportunity pipeline to help reduce our cost to serve.
- Leading our systems change initiatives, ensuring change deployment with minimal impact to operations.
- Defining the business outcomes and quantifying the benefits
- Building compelling business cases, which meet internal payback targets.
- Manage stakeholder engagement cross functionally and across all levels of the business to ensure priorities are aligned across the relevant business plans and are well sponsored.
- Build clear communication plans for change initiatives, ensuring creative, clear, concise, and timely communication relevant to target audience.
- Own project and programme timelines, identify interdependencies, and demonstrate drive to overcome any obstacles.
- Implementation of effective and sustainable new ways of working across all aspects of Fulfilment
- Working across Fulfilment teams to create simple reporting to demonstrate the end-to-end benefits or impacts of the projects. Align all stakeholders around the net benefits and ensure all budgets are updated to release any financial returns.
- Conduct post implementation review, which ensures learnings are gathered and change amended accordingly.
Who you are…
Essential
- Experience of leading projects and change in a complex environment, ideally within an FMCG environment.
- An understanding of systems deployment into an operational environment.
- Demonstratable experience of project benefits evaluation, measurement, and delivery on an individual basis.
- Microsoft Office – advanced Excel skills and must be proficient in Word and PowerPoint.
- Strong problem-solving skills, being opened minded to challenge the status quo.
- Strong commercial awareness, report writing and communication skills.
Desirable
- Experience of warehouse operations, ideally in a fast moving, FMCG, multi-channel retailer.
- Understanding of business process writing techniques.
- Experience of operation budgets, including KPI/Performance ratings.
- Experience and knowledge of change management principles, methodologies and tools e.g. Lean Six Sigma, Kaizen, Prince 2, APM. Certification advantageous.
Who are we?
We’re one of the UK’s favourite premium chocolate brands, with a range of products spanning luxury gifts, alcohol and our pioneering drinking chocolate system, the Velvetiser™.
A cacao pod takes years to grow – it can’t be rushed if it’s going to be just right for our products. The same can be said for Hotel Chocolat, which originally started as a mint production company before we realised it was luxury chocolate that we were really passionate about.
Now, we’re market leaders in the industry. What began as an online-only business grew to over 100 stores across the UK, and we’re still growing… Today, we’re multi-category, multi-channel, and multi-territory, and our customers, colleagues, cacao farmers and suppliers all benefit from the success we make together.
To learn more about us and read about our People Pledge – our commitment to equality, diversity and inclusion – click here: hotelchocolat.com/uk/engaged-ethics/our-people.html
