Project Managers – Telecom Service

Role – Lead Consultant
Technology – Domain | Telecom | OSS/BSS
Location – London, UK
Compensation – Competitive (including bonus)
Job Description
Today, the corporate landscape is dynamic and the world ahead is full of possibilities! None of the amazing things we do at Infosys would be possible without an equally amazing culture, the environment where ideas can flourish and where you are empowered to move forward as far as your ideas will take you.
At Infosys, we assure that your career will never stand still, we will inspire you to build what’s next and we will navigate further together. Our journey of learnability, values and trusted relationships with our clients continue to be the cornerstones of our organization and these values are upheld only because of our people.
Your role

• Transformation lead will drive clients’ strategic digital transformation and oversee planning, implementation, operations, efficiencies and management of the large-scale digital transformation projects for our clients based in Switzerland.
• Engage with customers at the CIO/CIO-21 level and their business partners to provide solutions for complex problems and build IT strategies aligned to Infosys strategy and goals.
• Act as a mentor and support the project team in developing optimized high quality deliverables.
• Develop and execute Telecom Digital Transformation program goals, objectives, and strategies in alignment with the customer organization's mission and vision.
• Ensure that programs are compliant with Swiss laws, regulations as well as internal policies and meet all contractual commitments.
• Ensure the program adheres to agile principles and DevSecOps way of working.
• Monitor progress of the telecom project against the project time schedule and budget.
• Identify and mitigate keys risks in the project through effective risk management strategy.
• Conduct regular governance meetings with customers and communicate program updates, progress, and challenges to executive leadership and other stakeholders.
• Identify new business opportunities in partnership with clients.
• Coordinate and track all vendor RFPs. Prepare statement of work documents and maintain consistent documentation overall.
• Prepare the Effort Estimations (Capex & Opex) for the end-to-end Project Lifecycle and review with clients.
• Accountable for technical deliverables like Functional Designs, Interface Specifications, Connectivity Matrix as well as establishing connectivity.
• Manage contract and SLA negotiations for complex IT programs involving multiple stakeholders.
• Ability to stitch end-to-end stories across Digital, Middleware, OSS and BSS applications.
• Evaluate client satisfaction levels and implement improvement programs to improve satisfaction levels.

Required

• 10+ years of experience in global service delivery models and various commercial models which are widely adopted for delivery of IT services for large Telecom customers.
• Hands-on knowledge of the Telecom IT domain including OSS and BSS.
• Capable of defining and overseeing an operating model for complex IT initiatives – e.g. Digital transformation.
• Good people and resource management skills, including the ability to work with multiple distributed teams across time zones and cultural differences.
• Well versed with Agile execution models like SAFe, Spotify as well as software best practices and frameworks like DevSecOps and SRE.
• SAFe Agile Certification preferred.
• Solid knowledge of software development lifecycle including waterfall models.
• Knowledge of European/ Swiss Telecom IT Market and landscape preferred.
• Self-motivated, ability to multitask, presentation and planning skills, reliable to deliver on time, quick-thinker, able to work in a fast-paced work environment.

Personal
Besides the professional qualifications of the candidates we place great importance in addition to various forms personality profile. These include:

• High analytical skills
• A high degree of initiative and flexibility
• High customer orientation
• High quality awareness
• Excellent verbal and written communication skills

About Infosys
Infosys is a global leader in next-generation digital services and consulting. We enable clients in 46 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through the many next of their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise and ideas from our innovation ecosystem.
Visit www.infosys.com to see how Infosys can help your enterprise navigate your next.
All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer