Property Administrator - Loughton

Property Administrator

Who We Are

Founded in 1992 and with over 250 employees, Galliard Homes is London's largest privately owned property development and management group overseeing residential, hospitality, mixed-use, and commercial projects across London, the Home Counties, and the Midlands.

Galliard has a 4 billion portfolio of over 6,000 homes and 714,088 square feet of commercial developments under construction.

With an impressive portfolio of award-winning developments, we are proud to be considered as London's leading property developer.

The Position

We are looking to recruit a Property Administrator to join our experienced Property Management team based in our Head Office in Loughton, Essex. The successful candidate will have office experience within an administrative role. A Property Administrator forms part of our in-house Property Management team and works alongside the wider Property Management team, as well as our Service Charge accounts team. A Property Administrator works closely with our Property Managers to ensure administrative support is provided and to assist with managing their diaries and meetings.

Duties include but not limited to:

• Administrative support to Property Managers and the office team. Ensuring the office is effective and maintained as appropriate.
• Maintain and update the purchase order system to ensure all expenditure is supported by a works order.
• Carry out general administrative duties including answering telephone, responding to queries from residents and contractors, responding to and compiling emails, typing letters as required.
• Co-Ordinate Site Visits and access for Contractors, Inspectors and Consultants.
• Updating BlueBox, Building Link and other document control software systems with change of addresses, telephone numbers and/or email address where applicable.
• Dealing with Customer Service / Complaints as first point of contact.
• Arrange and facilitate meetings. Take meeting minutes where required.
• General Diary Management.
• Principle liaison with loss adjusters following any insurance claims. Recording and maintaining a schedule of open claims and see them to settlement.
• Updating Quooda, Building Link, GEM Central Tracker and other databases.

The Person

The Property Administrator will have previous administrative experience and will be able to meet the below criteria:

Essential:

• Excellent written and verbal communication skills.
• Previous experience providing administrative support to a variety of different colleagues.
• Team player willing to adapt in a challenging environment.
• Strong time management and organisational skills.
• Ability to work and multi-task in a fast paced, dynamic environment.

Desirable:

• Previous experience within the Property Management sector.
• Experience using Blue Box and Building Link.

The Benefits

As a family-owned business, we want everyone to feel at home from day one. In return for commitment, loyalty, and hard work, we offer benefits ranging from:

• 24 days holiday plus bank holidays
• Life assurance
• Private health care
• Matching contribution pension scheme
• Discretionary salary and bonus review
• Employee assistance programme
• Discounted gym memberships
• Discount portal
• Volunteering opportunities
• Sponsorship of professional qualifications and accreditation's