Property Consultant Service Charge

Property Manager Consultant

• Daily Rate: £700 - £795per day subject to IR35
• Location: Remote with travel to London and occasional other offices
• Job Type: Interim (6-month project)

Our client a large Housing Provider are seeking an experienced Property Consultant with MRICS or equivalent qualifications, specialising in Service Charging and Managing Agents, or a consultancy practice. This is a high-level interim role offering up to £795 per day for a 6-month project. The role can be performed mostly remotely, with the expectation of travelling approximately 2 days a week to meet teams in London and occasionally to other offices.

Day to Day of the role:

• Conduct a thorough review of the 2022 action plan and perform an updated assessment of the current status.
• Benchmark our service charging criteria against best practices and identify areas for improvement, implementing non-technical and straightforward changes.
• Assess the transparency and evidence of service charging and the coherence of responses to individual requests for evidence.
• Evaluate the accuracy of charging and whether it is within acceptable tolerances.
• Analyse procurement practices to determine if they complicate service charging or lead to undercharging due to poor data.
• Examine the application and use of sinking funds to ensure fairness.
• Review the IT roadmap for service charging and the resident engagement plan to ensure best practice delivery.
• Update the service charging and Managing Agent (MA) policy, ideally with resident review.
• Compare MA appointment and procurement processes against best practices, seeking opportunities for simplification, consolidation, and regulatory compliance.
• Develop strategies for managing MAs effectively, including staff training and contract management.
• Monitor MA compliance with regulations and performance against key compliance areas.
• Formulate strategies for exiting leaseholds & freeholds and the implementation of sinking funds.

Required Skills & Qualifications:

• MRICS or equivalent qualification in property management, service charging, and managing agents.
• Proven experience in conducting gap analyses and implementing best practices in service charging.
• Strong understanding of procurement processes and contract management for MAs.
• Knowledge of regulations and compliance requirements in property management.
• Ability to produce clear and concise reports, including a weekly project leaders report.
• Excellent communication skills and stakeholder engagement abilities.
• Ability to travel to London Bridge and other offices as required.

Outcomes:

1. Deliver a comprehensive assessment of gaps, strengths, and weaknesses.
2. Provide a weekly project leaders report to IM/RL/LB.
3. Track and report on progress against target objectives.
4. Develop a handover pack and action plan for the new TOM HOS by the project’s end.

How to apply:

To apply for this Senior Property Consultant position, please submit your CV and cover letter detailing your relevant experience and qualifications.