About the job:
Working as part of a team you will maintain new build homes within the warranty period whilst providing excellent customer service.
Key Responsibilities:
- Perform repairs in occupied and unoccupied properties, ensuring timely completion.
- Maintain high standards of quality in line with NHBC/LABC/Premier guidelines.
- Review defect lists and gather necessary materials before appointments.
- Assist with customer-ready inspections and ad hot duties.
- Ensure smooth transitions for new homeowners and maintain high-quality homes.
- Address snags and defects promptly, working cleanly and politely in occupied homes.
- Collaborate with the Customer Relations team and provide feedback on subcontractor quality.
- Organize and prioritize workload effectively.
Candidate Requirements:
- 5+ years in Property Maintenance and trades (carpentry, decoration, plastering, brickwork).
- Basic plumbing skills and excellent mastic/sealant skills.
- Awareness of Health & Safety and NHBC standards.
- Strong communication, problem-solving, and organizational skills.
- Passion for delivering excellent customer service.
Benefits:
- Total pension contributions up to 20%.
- Career progression and professional development opportunities.
- 25 days' holiday (rising to 28 with service), with buy/sell options.
- Healthcare package with claim-back options.
- Life assurance up to eight times salary.
- Access to an electric car scheme.
- Cashback and discounts from over 3,000 retailers.
- One paid volunteering day each year.
- Enhanced family leave and pay.
- Interactive health and wellbeing platform.
- Support from mental health first aiders.
If you have a strong background in Property Maintenance and a passion for excellent customer service apply today to be considered?