Property Paralegal Assistant

Property Administration Assistant
Purpose: We are hiring an administration professional to join the property team responsible for managing commercial property assets held by our client on behalf of their investors. The role involves overseeing various property processes, including rent reviews, lease transactions, rent billing, arrears management, and addressing tenant and customer inquiries.
Responsibilities:

• Execute day-to-day activities within the property team, supporting the Team Manager and Team Leader to meet customer requirements and achieve targets.
• Maintain communication with internal and external stakeholders, ensuring accurate information flow with Solicitors, Lenders, Valuers, Investors, and Financial Advisers.
• Uphold a high level of quality and accuracy to deliver excellent service, adhering to internal controls, data protection, and regulatory requirements.
• Investigate property issues, collaborating with key stakeholders and senior staff for resolutions, suggesting improvements to prevent future occurrences.
• Motivate and develop team members, identifying and implementing improvements to enhance operational objectives.
• Act as an escalation point for complaints handling, consistently promoting the company's policy on the Consumer Duty.

Qualifications:

• 5 GCSEs (or equivalent) with grades A-C, including English and Maths (essential).

Knowledge:

• Good understanding of commercial property and awareness of the landlord-tenant framework (Desirable).
• Familiarity with SIPPs, surrounding legislation, and regulatory requirements (Desirable).
• Basic knowledge of the property industry and regulatory requirements (Desirable).

Skills and Experience:

• Strong interpersonal skills to build effective relationships internally and externally (Essential).
• Ability to plan and manage workload to meet business requirements and service level agreements (Desirable).
• Excellent organizational skills, remaining calm under pressure to manage customer expectations and deadlines (Desirable).
• Strong attention to detail and the ability to learn new procedures quickly, managing multiple functions (Essential).
• Proficiency in the Microsoft Office Suite (Desirable).
• Relevant work experience (Desirable).

Please contact Sian Burke for more information