Mon-Fri, 36hrs per week, full-time office-based, reporting to Senior Property Surveyor. The postholder will be working across the city as determined by the needs of the service.
• Work with the Area Repairs Manager (North West/South Central) to implement and develop effective systems to regularly inspect the external and communal parts of property, to identify any requirements for reactive repairs and cyclical maintenance, and to ensure the works required are carried out or programmed according to urgency and priority.
• Work in collaboration with colleagues across Housing services to ensure a joint approach to improve quality and customer satisfaction for residents.
• Support and manage a flexible approach to the deployment of resources within the Property Services Division to respond effectively to fluctuations in workload.
• Highlight key investment needs and considerations to the Property Planning and Assets Team so that works can be appropriately planned in major works programmes.
• Provide a high standard of technical support to the team. Manage the local delivery of the repairs term partnering contract to ensure compliance with contractual requirements. Work in collaboration and effectively with other teams within Housing services to deliver a seamless, holistic service to customers.
• Excellent building pathology knowledge. • Minimum of 5 years of experience in responsive repairs, preferably in Housing. • Excellent customer service and communication skills. • Reliability. • Methodical and accurate with good attention to detail.