Our client is a communications company based in Sidcup, Kent. They are currently recruiting for a Provisioning and Order Management Coordinator to join their hardworking and dedicated team in Sidcup, East Sussex.
The ideal candidate will have demonstrable experience within a customer service role, be IT literate with experience and knowledge of Microsoft Office including Word, Excel and Outlook, possess a confident and articulate telephone manner and be able to keep calm under pressure.
As a Provisioning and Order Management Coordinator, you will be dealing with support queries via email and telephone, managing telephone line and broadband faults as well a router configuration and hosted IP Provisioning and Order Management.
Full Training for this role will be provided.
The ideal candidate will hold the following skills and experiences:
- Demonstrable experience within a customer service role
- Be IT literate with experience of using Microsoft Office including Word, Excel and Outlook
- Possess a confident and articulate telephone manner
- Have a willingness to undertake training and to develop new skills
- Be able to keep calm under pressure
- Be a strong team player
Your duties as a Provisioning and Order Management Coordinator will include:
- Telephone line, broadband Provisioning and Order Management
- Mobile Provisioning and fault management
- Hosted IP Provisioning and Order Management
- Leaded line Provisioning and Order Management
- Router configuration
- Covering the support desk during adsences
- Adhoc duties
Salary:
£24,000 per annum
Hours:
Monday - Friday, 9am - 5.30pm
Full Time, Permanent
Location:
Sidcup, Kent
Start Date:
ASAP