AddressAbout the Position
We have a truly unique opportunity for an experienced, determined and commercially minded individual to make a difference at Kraft Heinz.
As the QSR & Leisure Channel Manager (QSR&L), you will be our channel expert responsible for managing the commercial business across the 30+ key customers we work with. This involves the direct account management of Key Flagship accounts and line management of your team of two salespeople as you build and execute on the annual growth plans and 10 year strategy you help build – many of which, span across International Markets.
You will be the commercial owner of the channel – responsible for forecasting, analysing performance and executing plans through high quality selling, negotiation and partnerships with customers whilst feeding into the Global QSR strategy, helping to shape innovation and the requirements to win across multiple markets whilst helping to drive the UK sustainability initiative and ensuring our QSR customers have a business fit for the future.
You will report into Tom Norris, our Head of Away From Home Key Accounts, and work closely with the rest of the Food Service Team in our Northern Europe Omnichannel Business Unit. You will be based in our London office, with flexibility to work from home two days a week and visit customers as needed.
You will be part of a collaborative, entrepreneurial team that is always striving to reach the next level and grow the business – this team is a key driver of our 10 year strategic growth plan. You will have the opportunity to make a difference and experience true ownership at Kraft Heinz, one of the world’s largest food and beverage companies, and contribute meaningfully to our success.
In brief, you will be responsible for;
Own and shape the complete channel strategy for QSR and Leisure
Overseeing key QSR&L account portfolio; delivering a profitable change, within a balanced business plan, to achieve customer category targets and Kraft Heinz strategies – account managing some key customers and an escalation point for others your team lead on
Commercial planning, analysis and execution for QSR & L- Contract negotiations, from the P&L modelling and planning through to execution.
Develop relationships with emerging customers in the channel
Managing a team of 2; Developing them through good management and coaching
Profitably growing our business through identifying and winning new customers and listings
Working cross functionally together with Culinary and Marketing teams to create best in class selling moments and partnerships with key customers supporting on innovation and menu development
Qualifications & Experience
Intermediate Excel skills
Experience in building high quality selling stories and presentations
2+ years of account management or other commercial management experience
Negotiation, Influence and Selling Knowledge - Proven experience in customer relationship management skills are essential, alongside the ability and confidence to sell commercial propositions, together with sound negotiation skills
Fluency in English
Professional Attributes
Communication: You’ll be exposed to senior management regularly, therefore, it’s important you have excellent interpersonal skills and an ability to simplify complex messages and situations.
Proactive: You’re a go getter, you’re not easily thrown off your game, not even when you get resistance – your resilience means you continue to move onwards and upwards.
Analytical: We’re a very data oriented company and strive to translate complex data into a simple solution with an analytical approach.
Result driven: We don’t only focus on individual results, but always do what’s best for the team and company, taking true ownership to go above and beyond to make it happen
Teamwork: Achieving results is nice, but achieving results with the team is best. As a great teammate, you will sometimes be the leader, sometimes a follower but always working towards the same common goal together with your teammates, with a we not me mindset
Project Management and Planning: You can manage projects well from start to finish. You can spot and solve risks and problems, use resources well, communicate clearly with others, and ensure high standards are met. You can adapt to changes and constantly seek improvement with strong organisational and planning ability.
What we offer you
At Kraft Heinz, we’re not afraid to think differently. Embrace new ideas. Dream big. It all comes down to the way we empower our people to own their work. It’s true: Our employees are what makes us successful. As part of the Kraft Heinz family you’re supported to grow and achieve and will be recognized and rewarded for outstanding performance at every level. You’re given the opportunity to leave your mark and build legacies. But you won’t do it alone. This is where our values and teamwork thrives and collaborative spirit fuels every day. In this role you will be part of our Northern Europe Omnichannel Team which provides a brilliant platform for varied career growth.
An ambitious employer; we only want to the best for our people!
Trainings and coaching to help develop your skills and behaviours
A career track like only few other companies can match
Permanent contract; for we believe in doing big bets on people
A competitive salary and excellent bonus structure (above market)
