Quality Assurance Administrator

Contract Type: Full Time, Permanent
Location: Remote (UK)
Salary: £24,000 - £28,000 per annum (DOE)
At Study Group Digital Learning we deliver our own portfolio of digital academic programmes at International Foundation and Pre-Masters levels. We also support the work of the broader Study Group network by delivering digital English programmes, and student experience products, as well as providing other learning delivery solutions. Our final areas of focus are contributing to new products or learning enhancement initiatives.
The Quality Assurance Administrator will play a vital role in supporting the delivery team in the day-to-day operations of digital programme delivery as well as undertaking tasks to help ensure robust Quality Assurance requirements are met. The Quality Assurance Administrator will be capable of thorough and conscientious work to tight deadlines, adapting to changing priorities as the need arises. An ability to use initiative, be proactive, and be solutions-focused are all essential.
ABOUT THE ROLE

• Provide efficient administrative support to ensure smooth day-to-day operations.
• Manage programme calendars and coordinate programme dates.
• Maintain accurate student records/data and provide reporting when needed.
• Manage the administration of academic boards and meetings including co-ordination and minute taking.
• Handle queries and provide support to both internal and external stakeholders.
• Support the administration of student enrolment and induction.
• Lead on timetabling and creation of online lesson links.
• Ensure quality assessment administration.
• Input, update, and manage data in Excel and other systems.
• Supervising the completion of administrative tasks by others if required.
• Any other tasks and duties as required by the line manager.

ABOUT YOU

• Level 3 qualification or equivalent work experience (Essential)
• Excellent IT skills particularly in Microsoft Excel (Essential)
• Substantial and proven experience within an administrative role (Essential)
• Experience in using data and reporting systems (Essential)
• Experience of being flexible and working to specific deadlines (Essential)
• Experience in improving administrative processes and process mapping
• Experience in building strong working relationships with internal and external colleagues.
• Experience in being able to manage time well with the ability to prioritise work, forward think and plan.
• Experience in communicating with and liaising with multiple different stakeholders.

ABOUT US
Study Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential. With university partnerships and a variety of face-to-face, online, and hybrid study programmes, we can provide students with the resources and guidance they need to succeed. Our global network of offices and university partnerships ensure that students receive the best educational services available. Additionally, our Insendi platform enables us to deliver innovative, accessible, and intuitive digital learning experiences with the most advanced digital tools available.
ORGANISATIONAL COMPLIANCE
Study Group is proud of its high standards in safeguarding and recognises its importance in enabling the best possible student experience and outcomes. For successful applicants the following checks will be conducted- Criminal Background Check (country specific), x2 References, ID and Right to Work checks as well as Education Verification.
We are proud to be an equal opportunity employer and we strive to create a diverse and inclusive workplace. We are committed to providing equal opportunities for all individuals, regardless of race, gender, religion, nationality, or any other factor. We believe that the best person for the job should be selected based on skills and experience alone. Your information will be kept confidential and stored securely. Please see our Privacy Policy.
We adopt a rolling recruitment process meaning that we review applications as they are submitted. To avoid disappointment, please ensure that you apply ASAP.