Quality Assurance Compliance Manager

About Us:

Domino’s Pizza, a global leader in the quick-service restaurant industry, is seeking a passionate and detail-oriented Quality Assurance Compliance Manager to join our team. As a Quality Assurance Compliance Manager, you’ll play a crucial role in ensuring that our products meet the highest standards of safety, quality, and consistency.

Responsibilities:

• Quality Assurance: Support the maintenance of the Food Safety & Quality Management System, ensuring that the physical factories and their operations consistently meet DPG standards and legal requirements while striving for best practices.
• Compliance Validation: Validate compliance with the Food Safety & Quality Management System through product testing, verification exercises, monitoring of complaints, and pest control reports.
• Audit and Calibration: Maintain the internal audit and calibration schedule across respective site/s, ensuring timely completion of all audits and calibrations, along with appropriate record-keeping.
• Continuous Improvement: Drive improvement in the Food Safety & Quality Management System by collaborating closely with site teams and utilizing insights from audits, verifications, and complaint systems.
• Program Audits: Audit the Food Safety, GMP, and factory hygiene programs in collaboration with site operations teams. Notify appropriate stakeholders of corrective actions if non-compliance is detected.
• KPI Achievement: Manage, alongside the site management team, the achievement of key performance indicators (KPIs) and identify necessary improvements to meet targets.
• Compliance Verification: Validate and verify compliance through both announced and unannounced audits and testing, ensuring brand integrity across manufacturing, distribution, and storage sites.
• Audits and Visits: Prepare respective site/s for audits and visits conducted by statutory bodies and second- or third-party auditing bodies. Collaborate with the Group SCC Technical Manager to ensure closure on actions.
• Performance Reporting: Accountable for reporting respective site/s performance to business stakeholders. Collaborate to identify trends and strategies for overall site improvement, including Microbiological Standards, GMP Standards, Hygiene Standards, Customer Complaints, Non-Conformances, and Product Quality.
• Root Cause Investigation: Coordinate root cause investigations for all site and dough-related complaints and implement corrective actions.

Qualifications:

• Bachelor’s degree in Food Science, Quality Management, or related field.
• Experience: Minimum 5 years in quality compliance, preferably in the food industry.
• Certifications: HACCP, SQF, or equivalent certifications are highly desirable.
• Analytical Skills: Ability to analyze data, identify trends, and implement corrective actions.
• Leadership: Strong leadership skills to guide teams and drive quality initiatives.
• Communication: Excellent verbal and written communication skills.

Perks and Benefits:

• Competitive salary and performance-based bonuses.
• Health and wellness benefits.
• Employee discounts on delicious Domino’s Pizza!
• Opportunities for career growth within a dynamic and fast-paced environment.

How to Apply:

Interested candidates should submit their resume and a cover letter detailing their relevant experience to our application portal.

Join us at Domino’s and be part of a team that delivers quality and satisfaction, one slice at a time!