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SalaryInterQuest are delighted to be partnering with a well-established financial services group based in that operates within the mortgage and financial advisory sector.
Responsibilities:
- Conduct internal quality checking reviews in strict adherence to relevant departmental procedures, delivering accurate and constructive feedback at both individual and departmental levels.
- Maintain precise and up-to-date Quality Assurance records to facilitate the timely production of Management Information.
- Participate in activities supporting the completion of thematic reviews.
- Identify potential training needs within departments subject to Quality Assurance checks, contributing to training and development planning.
- Collaborate in the development of internal and external best practice guides, processes, documentation, and communications, utilizing themes and key findings from Quality Assurance assessments.
- Undertake ad hoc projects and duties as required to support the business or achieve departmental objectives.
Skills Required:
- Excellent standard of written and verbal communication.
- Analytical mindset with an excellent attention to detail.
- Ability to coach and provide constructive feedback.
- Team player with the capability to work collaboratively and independently.
- Bachelor's degree in a relevant field.
- Proven experience in Quality Assurance, compliance, or a related area.
- Familiarity with industry standards and regulations.
- Certificate in Mortgage Advice and Practice (or equivalent)
- Diploma in Financial Planning (or equivalent)
- Lifetime Mortgage / Equity release qualification
InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process.
