Quality Assurance Coordinator-Rotary

To discover more about our careers in Defence, meet our team, and to find out more about what we offer, please follow this Link. We’re also a signatory of the UK Governments Women in Defence Charter, to find out more please click here.
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens, we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. As a proud Disability Confident Leader and holder of the Gold Inclusive Employer Standard, disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.
#defencejobs
Quality Assurance Co-ordinator RNAS Culdrose, Helston TR12 7RHCompetitive Salary with excellent benefits
Serco have an exciting opportunity for a Quality Assurance Co-ordinator to join our site in RNAS Culdrose, Helston.
Serco are proud to support the IMOS (Integrated Merlin Operational Support) at Royal Navy Air Station Culdrose, that delivers services ranging from the repair and maintenance of Military aircraft
- and off aircraft support services. Culdrose is one of the Navy`s two principal air bases, and one of the busiest military airfields in the UK.The key purpose of this role is to fulfil the duties of the Integrated Merlin Operational Support (IMOS) Internal Quality Assurance Coordinator (QACo ord) in accordance with Leonardo Depth Operating Procedures (DOP), the Serco Safety Management System (SMS) and individual Engineering Authorisations in support of the IMOS Contract at RNAS Culdrose.
Main accountabilities:
- The IMOS QA Coordinator is responsible for ensuring that all IMOS personnel adhere to applicable Quality Systems, Health and Safety and Environmental policies, actively minimising risk to individuals employed in potentially hazardous environments
- Ensuring any Quality Occurrence Reports (QOR’s) raised or received by the IMOS Contract are monitored and remedial action taken as required. To publish and implement the IMOS Annual Audit Plan, carrying out audits and monitoring all remedial action required.
- Ensure all contracted tasks are carried out in accordance with current Customer Policy and Regulations and other applicable statutory Regulations.
Essential requirements for the role:
- Must be a Lead Auditor
- Be educated to a minimum of HNC level or equivalent in a relevant aviation related subject or have completed a recognised aircraft engineering apprenticeship followed by at least 10 years of relevant experience.
- Hold as a minimum a National Examination Board in Occupational Safety and Health (NEBOSH) Certificate or equivalent Health and Safety Qualification
- Have a thorough understanding of rotary wing military (aviation) procedures.
- Have the ability to exercise airworthiness maintenance authority.
- Completed or have the ability to complete Maintenance Human Factors Course.
- Good working knowledge of the following:
- Merlin Aircraft Engineering and Aircraft Systems
- Merlin Aircraft Servicing and Support Equipment.
- Project Planning and Lean Operating Procedures.
- Naval Air Publications and Compound – Interactive Electronic Technical Publications (C-IETP).
- Health and Safety, the Control of Substances Hazardous to Health (COSHH) Regulations, Tool Control and Quality Practices.
What we offer:
- Competitive salary
- Up to 6% contributory pension scheme
- Serco discounts which include supermarkets, cinemas, Merlin entertainment and online shopping discounts, as well as discounts on mobile phone plans and leisure centre memberships.
- A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Health Cash Plans, and more.
- A wealth of career development training to suit your future aspirations. These range from role specific training, leadership coaching, formal study and much more to support you to build your career with Serco.
- A safe and supportive culture.
- A company passionate about diversity and inclusion.

Proud member of the Disability Confident employer scheme