Quality Assurance Engineer

We’re NFP and we provide services and solutions to support businesses and people. We have capabilities that extend around the globe, including here in the UK, Ireland, EMEA, APAC and North America. It’s a time of rapid growth for the European arm of the business, so we are looking for someone to join us to plan and execute comprehensive system & application end-to-end testing efforts based on project requirements and system design. This role is responsible for thorough test planning as well as identifying, documenting and reporting defects.
About the role
We are recruiting for a Quality Assurance Engineer to join our team, based in Bromsgrove. As a Quality Assurance Engineer you will plan and execute comprehensive system & application end-to-end testing efforts based on project requirements and system design. This role is responsible for thorough test planning as well as identifying, documenting and reporting defects.
Overview of duties
Understand the current and future business operational needs.
Become a knowledge expert in key systems and operational activities to ensure thorough testing
Ensure that QA owns, and is the ultimate authority on the required testing of our applications
Develop and analyse project requirements to develop reliable, comprehensive test approaches
Design and implement tests, debugging and defining corrective actions
Contribute to creating test plan, test strategy and test cases
Assist in defining regression plans that minimize risk and ensure coverage
Create test estimates and assist in developing project milestones and timelines
Participate in meetings with the appropriate team members from planning through execution phases
Collaborate with test automation team to assist in intelligently and proactively expanding the automated test suite
Create and execute test scripts based on the project requirements and system design
Coordinate test script reviews with stakeholders as appropriate.
Conduct all levels of testing including smoke, functional, integration and regression
Identify knowledge deficiencies in team and work with management to resolve
Assist in identifying training plans and curriculum for new hires
Interface with users and domain experts, establish a high level of trust and credibility with these people, and recognize that our products must bring value to them. Strive to perfect the communication skills necessary to achieve this goal.
Report issues/defects and follow through to resolution
Keep QA Lead and management informed of current state of quality and test progress
Coordinate defect validation and reporting with the team and assist developers in recreating defects
Create and maintain test documents in accordance with QA best practices
Clearly report to wide audience the status of QA deliverables, including test plans, test execution and incident reporting with appropriate metrics
Assist in coordinating user acceptance documentation and testing, seeing through to successful completion
Assist with release training sessions and implementations
Perform support as needed, including production support for internal and external users
Trains often stay abreast of QA technologies.
Person specification
Knowledge, skills and abilities:
Test automation experience, from framework design and understanding to execution and reporting
Proven experience writing automated test scripts
Proven understanding of database testing with excellent SQL skills
Proven knowledge and adherence to Quality Assurance best practices
Strong knowledge of software QA methodologies, tools, and processes
Proficient in writing and editing
Proficient in clearly communicating to a wide audience
Excellent interpersonal and communication skills
Proven experience in effectively working within multiple integration applications
Experience with offshore/nearshore development and testing model
Attention to detail and highly organized
Positive attitude and team player
Elevated level of integrity and strict adherence to protecting confidential information
Experience with acquisitions and mergers
Proven administrative, organizational, and planning skills, with an ability to manage time well in a fast-paced, ever-changing, team-oriented environment.
Experience in Infrastructure, Hardware, Networking operations
Experience in Automation (design and developing scripts) along with strong Testing skills
Proven ability to coach and mentor team members
Experience in Software as a Service (SaaS) web application environments
Proven experience within the Software Development Life Cycle (SDLC)
Proven experience with iterative, non-iterative and hybrid SDLC processes
Ability to compose and present clear informative slide decks.
Tools, Applications and Systems:
Microsoft Office suite including Word, Excel, PowerPoint, Project
Microsoft Visio for process mapping and workflow
Microsoft Team Foundation Server (TFS) or similar application lifecycle management (ALM) systems
Microsoft Test Manager (MTM), or similar quality management system
JIRA or other equivalent issue tracking systems
Microsoft Visual Studio Release Manager (VSRM) or similar release management systems
FortiManager used for device & switch management,
Cisco Meraki is used for configuring security for internet connected devices, routers switching, and firewalls.
PRTG is used for network monitoring.
SharePoint or similar applications.
UiPath or similar tools used for automation.
Education and/or Experience:
Bachelor’s degree in computer science, engineering other technical field, or equivalent experience
Minimum 5 years’ experience in related role or equivalent experience
Key information:
Salary: Competitive depending upon experience
Hours: 35 hours Monday – Friday
Location: Bromsgrove - Hybrid
Benefits: 25 days holiday + bank holidays, Pension Scheme, etc
If this sounds like something you are interested in please apply, or contact Paige Hughes or Lucy Reed for further information.
What you’ll love about us
We may be a global business, but our culture is united and truly collaborative. We strive to adopt a genuinely flexible approach to working, and we have the technology to make it as easy as possible for our people around the world to connect to one another, and to be productive in and out of the office.
We want everyone to bring their best selves to work each day, so we have a relaxed and casual office environment, plus great employee benefits and socials. Joining NFP means you’ll get plenty of opportunities to invest in your career and personal development.
Attractions - NFP
We pride ourselves on our fast-paced, collaborative, vibrant working environment and hybrid model for part-remote working
Our PeopleFirst culture means our people work in a flexible and autonomous way and have the freedom and expertise to deliver outstanding service to clients in the way that they know-how.
We build partnerships with organisations that can complement our client offering and we invest in new technology to deliver innovative solutions in our given markets.
We focus on making sure that people can bring their best selves to work every day; and that they are placing as much importance on family and community as they do their valuable work.
Our diversity and inclusion initiatives and charity work form a large part of this. NFP has an Executive Board member who is dedicated to diversity and inclusion, and has a D&I Board made up of individuals from across our entire business.